Exceptional

Exceptional

Exceptional

Very good

Disliked: Heater did not work in room.

Enjoyable stay, I loved walking...

Liked: I loved walking into the hotel and smelling the scent of roses. Yes, ROSES!!! The hotel was built in 1907 and the lobby is like a beautiful blast of the Victorian past. The room was antique and sufficient for the era of its build. You can control your own heating/AC which is wonderful. The armoires, the lace curtains, brass tie hooks, and the flower pot outside of the window help you feel the upscale lifestyle of the early 1900's perfectly in 2019. The cleaning staff was wonderfully nice and helpful to offer or suggest clean linen or towels when they saw me or my husband daily. They respected our belongings and cleaned the rooms very nicely everyday, thank you ladies!!!! The location to the local train depot, shops, restaurants, and mall (if you're into that sort of thing) was perfect. The ladies at the Travel Center at the train depot were wonderful and welcoming. The hotel is right in the middle of things in Downtown Santa Rosa. No need to drive far for great coffee, restaurants, breakfast, transportation, and entertainment. The Free WIFI ran great and you can hook up your Apple TV or any other device with ease. Enjoyable stay.
Disliked: I wished for a little more storage in the room. Maybe extra space for clothes could be added under the sink in the restroom. I wished the check-in staff was more friendly and approachable like the ladies at the Travel Center. We had to initiate the hello's or good mornings. The 4 days that we stayed, they never asked how we enjoyed the stay or even looked up with a smile.

Superb

Liked: Clean, quiet, and comfortable stay. Would stay here again.

Fabulous

Good

Superb

Liked: Cozy room. Quiet.
Disliked: Breakfast was lame.