Hotel Kutuma

We loved it

Liked: It was an very pleasant stay. Each member of the staff was kind, helpful and considerate. The room was clean and well appointed.
Disliked: Nothing.

Superb

Exceptional

Great location and friendly, helpful...

Liked: Great location and friendly, helpful staff. There are a lot of cafes nearby, it's near Mont Royal and there is a metro station nearby.
Disliked: Everything was good, though I did have to go up several flights of stairs to get to my room. (not an issue for me)

Exceptional

Wonderful unique stay and very...

Liked: Great decor, friendly and helpful staff, comfy room with great amenities

Exceptional

I will definitely return to...

Liked: Outstanding staff! Upon check in, during stay, right up to the check out, a pleasure to meet the staff. Very helpful in attending to minor glitches during stay. Made me feel very welcome.I always like having a home away from home, so a kitchenette and all the extra touches (toiletries, robes etc), were most appreciated. A great location to access many points in town by foot or to access public transportation. And an onsite restaurant (but I did not have a chance to try on this occasion).
Disliked: Not a fault of the property, it is an older, boutique style building and the doors/walls aren't soundproofed. But there seems to be an epidemic with travelers in hotels. I've been in so many hotels this past year alone, and it's troublesome how many guests seem to think that they are the only guests of the hotel, on that floor or in that section. They come and go at all hours, carrying on loud conversations and slamming hotel doors behind them. I was woken from my sleep on couple of occasions during my stay (1am and 3:30am). Perhaps adjusting the tension on the doors, if possible, might prevent the insensitive guests from slamming them as they enter and exit might help.

Staff is great and location...

Liked: The room itself was a good size. It has a full kitchenette in it. The location of the hotel is very central, close to downtown with great dining options near as well. The staff are amazing there, very attentive, friendly and polite. The staff are really above and beyond the best thing about the hotel.
Disliked: The TV didn't seem to work too well, or we couldn't get it to work besides on youtube. The bed was not the most comfortable but that also depends on how you like your mattresses. There is a shared balcony with the type of room we got, so it did get noisy at night.