Hotel Kramer

Exceptional

Liked: Clean room and excellent service!

Exceptional

Good Location, OK experience

Liked: 1. Location is great, convenient to bus and underground. 2. Bed is big and comfortable. 3. Staff is nice and helpful; not exactly can be rated as 3 stars, probably 2.5
Disliked: 1. Facility is out dated, bathroom is small; Corridor is small; 2. Noise: the hotel is located on a busy street, so there is traffic noise at night. The rooms have poor soundproofing, and any noise in the hallway can be heard. 3. The details are not well done. e.g there are stains on the walls; it is clear that hotel rooms need to be upgraded and renovated.

Exceptional

Liked: Clean room, excellent coffee, friendly staff!
Disliked: n/a

Overall quite satisfied.

Liked: Breakfast Buffet free for under 5 when you book another buffet was great !Staff was very welcoming and charming and accommodating . They really elevate the stay, both in restaurant and reception. Mercedes was super helpful and smiley (helped with our luggage holding, with a card that I thought I forgot in the room and did not made me wait in the queue so much as she was able to multitask and make the client before wait a couple of second to find what I needed since client before was going to be for a longer time at reception)
Disliked: Neighbourhood is getting worse and worse.A fan in the room ceiling would be greatly appreciated for those who don't like sleeping with the AC on all night.AC 's very often don't work well in hotelsGym would be great and if it does not have one, partnership with the gym nearby would be great stuff.

Very good

stylish and comfortable hotel with...

Liked: Warm hospitality and a great stay in Valencia!We had an awesome stay at Hotel Kramer – the rooms were modern, clean, and very comfortable, but what truly stood out was the incredibly friendly and helpful staff. From check-in to recommendations around the city, everyone went out of their way to make us feel welcome and cared for. The location is also great – well connected and close to the city center. The on-site restaurant was a bonus too!

Superb

Superb