Hotel Kaiserhof Wien

Exceptional

Exceptional

Liked: Staff were very professional, help and kind. Breakfast was superb. Classic hotel!

Exceptional

Liked: Amazing stay! Everything was pitch perfect from room, location, staff and breakfast.

Superb

Liked: Clean and convenient. Friendly

Very good

Liked: good choice of breakfast. close to city centre
Disliked: shower was difficult to access/bath very high

I am grateful, strongly recommended,...

Liked: Everything !We arrived very early at Vienna airport and drove to this hotel, on the way I called the hotel asking if we could have an early check in, we really needed to freshen up after the 10 hours flight+transportation time, I honestly expected them to say no, but they agreed and they’ll do their best to have the room ready when we arrive, and they did! I really can’t tell you amazing and relieved this was, it was our first stop in Austria and what a lovely beginning. We took our showers and freshened up, when we came back to our surprise they had cleaned the toilet and replaced our towels, which was another pleasant surprise.The room is big and nice, the sofa bed mattress can be improved though, it was uncomfortable to sleep on.The location was great, you could park your car and walk your way to the touristic attractions.The parking has fee, but, it’s valet ! The man at the reception took our luggage and delivered them to the room, then he took our car and parked it, again this was such a relief that we didn’t have to look for a parking and worry about carrying our page from the parking to the hotel ourselves.The staff are all so nice, the lady who helped us with the early check in, I wish I got her name, but I can’t be thankful enough, she is so sweet. The breakfast was yummy! There was variety of food for every taste.I really loved this hotel and I strongly recommend it, I will, without question, come back here if I ever go back to Vienna.
Disliked: - Please change the mattress of the sofa bed to make it more comfortable.- The mini fridge had lots of bottles, we had to them out to store some food items, and then we returned them in the morning. So if you could put less bottles to begin with it’ll be great as the fridge is already small and takes time to cool items.

Perfect hotel with tge best...

Liked: This was a beautiful hotel and in the perfect location. The staff was amazing, very friendly and helpful. I would stay again.
Disliked: Nothing

Very good

Royal treat

Liked: Fantastic hotel and location. We enjoyed every minute. The staff is superb.