Pleasant

Would stay there again

Liked: Comfortable and cozy hotel. Clean and spacious room. Helpful stuff. Good breakfast whit a lot of different choices. Quiet area and it has parking lot for costumers.
Disliked: Nothing. A bit far from city center - about 20 minutes walking, but it is a tram stations very close to the property.

Superb

Exceptional

Liked: Daniel was extremely helpful on check-in orienting me to Bern and transport routes. The hotel is very near to trams to old town and walkable attractions like the Rosegarten on the way to old town. Rooms are clean and well-equipped, and a pleasing breakfast is served. Very good value.

Superb

Superb

Very good

An excellent family run hotel

Liked: The room was clean, quiet, spacious and comfortable. The hotel has been in the same family for 100 years and was last renovated 5 years ago to a high standard. The included breakfast was excellent. The tram stop (number 9) is nearby for easy access to the city centre, and it was free! Parking is free, although limited. There also is an EV charging point. There is a guest refrigerator on floor 2 as well as a coffee machine (CHF 2 per cup).
Disliked: Nothing.

Very disappointed with check in...

Liked: Breakfast was good. Location excellent next to tram stop
Disliked: Front desk staff were very condescending and rude