Hotel Indigo York

Good location, comfortable bed

Liked: The room was very clean and neat, the bed and pillows were comfortable, funky décor. Modern bathroom with nice shower. The hotel is situated close to the city centre. Very good breakfast - many options to choose from and very friendly breakfast staff.
Disliked: Standard room is fairly small with very limited cupboard space. King bed is a British King which is smaller (Queen?) We paid more and chose this hotel thinking we booked a King bed. Dinner options were very limited and the restaurant in the hotel closed fairly early for a Saturday especially considering it is summer and tourists are usually out late. It was empty and lacked atmosphere. Were told we had to order on our phones - serving staff almost seemed to expect/want us to leave. Pasta was disappointing. Car park has very limited space and we had to park in a city car park which was expensive and inconvenient as it was raining. Reception also had no umbrellas to rent or buy. We were told we had to be a reception at 11am the next day to check if new spaces had opened in the car park which was not practical at all.

Fit for purpose

Liked: Lovely hotel
Disliked: Bathroom wasn't that clean - very dusty and tired! Dirty coffee cups after room cleaned, no coffee left and cleaning products left in bathroom.

Exceptional

Well worth paying for…good location...

Liked: Good location. Bar, restaurant and car parking

Classy, comfortable, convenient.

Exceptional

Very good

Very good

Liked: Nice room on ground floor at back of hotel, so very quiet. Comfortable bed and good shower. Very friendly staff in restaurant. Good breakfast, plenty of choices.Good location for visiting York a 10 min walk to the centre.
Disliked: Why no brown bread?On buffet only sourdough.And we're told no biscuits in room if you stayed a second night. A tad mean, for such a small cost

Exceptional