Hotel Indigo York

nice hotel in a great...

Liked: good location, lovely rooms
Disliked: the man at reception wasnt overly helpful. Charged us twice for parking, promised he would get his manager to approve a refund, and we are still waiting for the refund a month later

Beds not good

Liked: Location
Disliked: Beds and pillows really uncomfortable.

Exceptional

Good

Great place! Interesting, welcoming, comfortable...

Liked: The location is perfect! The hotel decor is attractive & interesting. The room was pleasantly furnished & very comfortable. The breakfast was superb! Great choice of cold & hot items. Service & organisation was outstanding! I’d particularly like to mention Kane who was really friendly & enthusiastic. The customer service throughout our four night stay was exemplary! I had the pleasure of chatting to the General Manager during our stay. She, like all the other staff we met was professional, friendly, welcoming & a credit to the company! We shall certainly return.
Disliked: The room service offering was very limited indeed!

Exceptional

Liked: Great room, quiet, even though it was at the front of the hotel. Air conditioned! Staff were friendly and helpful. Location was fine for walking into the heart of the town. Breakfast had plenty of choice.

Very good

Liked: Good location, nice staff and good room

Good

Very good

Liked: Breakfast great room good