Very nice hotel! Would stay there again. Love the downstairs bar.

Liked: Very nicely renovated building.
Disliked: Wish they had a mini fridge in the room as we were unable to save leftovers from dinner.

Great!!!

Liked: Very Nice Rooms Friendly Staff

Very good

Exceptional

Liked: Randall was exceptional at providing excellent customer service. He made me feel super comfortable during my first visit to Winston Salem, NC.

Brief wait for room at...

Liked: Location
Disliked: Parking, not enough valets and a large enough area in front of hotel to drop bags and car for valet.

Very good

Superb

Liked: The hotel was clean, the staff was friendly and the location was in a nice part of the city with shops and restaurants nearby.
Disliked: The valet parking was an issue. There wasn't enough space for us to even leave our car so we had to park it around the corner and give the valet the key with hopes he would move it. The next morning the valet walked around the neighborhood clicking our car key trying to find where they put our car so they clearly didn't put it in the lot around the corner where we had expected it to go.

Very good

Good

Liked: Location, room size, room decoration.
Disliked: No attention to cleaning. No referring to requestsI even had a huge wasps in my room.

Not pleasing

Disliked: We paid for a king room but received a Queen. We had only one towel and all the coffee was decaf. The parking was a long way off and the bed was not very comfortable.