Hotel Indigo Williamsburg - Brooklyn By IHG

Very good

No recommended it.

Disliked: Be careful for King loft suit room. Website says facility outdoor balcony. And room title says LOFT.but when I walked in No balcony No Loft.it's scam.And after 1pm kids can't swim. No kids frendly.No recommended.

Don’t stay here!!!

Liked: The courtyard when you pull in is nice. They provide bikes.
Disliked: We stayed in one of the loft suites. It had hair and crumbs on the floor, and even someone’s jewelry under the coffee stand. The view from the balcony was actually disturbing. It is a view of where the hotel stores trash and broken equipment and who knows what else. The pool was closed when we arrived due to an event (apparently this happens a lot) and the event kept us up soooo late. It was so loud. The pool area wasn’t cleaned properly the next day. There was a blunt stub on the ground my 14 found. The pool was too cold for even my toddler. The chicken nuggets were jerky. Literally couldn’t pull them apart. The curtains were broken and didn’t close all the way. The whole rooms needs a paint job. The Worst!

Terrible never again. I was...

Liked: Nothing
Disliked: The way they treat kids policy in the pool area. Room must b much cleaner and pool very small n salty.. extremely overpriced meals .how come a meal of $40 goes up to 98$ due to over charges smh unacceptable

Exceptional

I had higher expectations for...

Liked: Location was fine; we did not have breakfast at the hotel.
Disliked: Check in was late. Additionally, an email was sent during booking to confirm children could utilize the pool. I received a response stating they could from 9am-5pm, however upon arrival at the hotel I was told the pool is only available for children from 9am-11am. The sitting area pictured on the hotels site wasn’t maintained at all so we could not go out there as it was fill with trash bags (I have pictures).

Centrally located and dog friendly

Liked: Fun pool and dog friendly

Will back in September

Liked: Location, amenities. Pool area, lobby coffee
Disliked: Outdoor space was closed for renovations back

Very convenient for us, very...

Liked: I think that a complimentary coffee bar for guests in the am should be included. The coffee bar in the lobby was just ok, not worth the price.
Disliked: The pool should not be closed to guests for a private function in the late afternoon, while the pool was still open. My husband and I tried to go up to the pool at 3:30 and was told that there was a private party and we could not go up as they had to set up. The party did not start until 7.