Name: Hotel Indigo Tallahassee - College Town By IHG
Address: 826 West Gaines Street, Tallahassee, FL
Telephone: (888) 420-1647
Rating: 4.5

Hotel Indigo Tallahassee - College Town By IHG Guest Reviews

Overall Average Score:

Excellent (4.45 out of 5)

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Superb

EXCEPTIONAL

Liked: During our recent stay at IHG Tallahassee, we were very impressed with the level of professionalism and courtesy that was extended to my husband and me. From the seamless check-in process to every aspect of our stay surpassed our expectations. Your staff members went over and beyond to ensure that we felt comfortable and welcomed throughout our stay. Furthermore, we must commend IHG for its commitment to maintaining a clean and safe environment. The property is excellent and has a fantastic old-time charm. We will be recommending IHG to our family and friends!

Exceptional

On the surface it looks...

Liked: The bed in my room was filthy. The sheets were not changed as there were head and pubic hairs in between the sheets. Pillow cases smelled bad. I called room service to change sheets only to find worse things lying underneath. The fitted mattress cover was brown, stained, and filthy, worst yet the mattress itself had two very disgusting brown stains on it - I have the pics to prove it. Long disgusting story, short, they gave me another room after I refused to sleep in that disgusting bed.
Disliked: Attention to cleanliness of the room I was in was poor at best. Person who showed up to change my sheets smelled like cigarettes and sweat. Pillow cases smelled like sweat, which make me think the staff does not change them as they should. I spoke to management about all of this. I hope they make some changes.