Hotel Indigo Pittsburgh East Liberty By IHG

The Indigo was amazing! The decor was unique and classy.

Liked: The comfort and valet service.
Disliked: None.

Beautiful lobby and rooms. Helpful staff. We totally enjoyed our night's stay. It was a luxury hotel.

Disliked: Nothing.

Very good

Liked: Nice place, nice people
Disliked: Parking wasn't good

Exceptional

Liked: Comfortable bed, large shower

I am not sure I...

Liked: I have stayed at this hotel before and never had an issue until this stay. The location is great and the room was very spacious.
Disliked: Check in was at 3:00. We arrived at 3:45 and our room was not ready and they did not have a time that it would be. I checked back at 4:15 and again the room was not ready. I asked the staff when it would be ready and the response was “idk”. They did not accommodate us at all and couldn’t tell us when we could check in. We sat in the lobby for almost two hours before being able to check in after 5:00. Again, no updates, accommodations, etc. everyone else who checked in were able to get their rooms immediately. Very disappointed in the staff and then not even trying to make the situation better.

Rude intake staff

Liked: I liked my room and the shower size just amazing!!
Disliked: The staff who checked me in. Very rude!!! Can't remember his name, but his hair is black with white/silver tips. Nasty attitude. I will not return. I will not spend my money with people who want me to hand my id and card to him but thonk it's ok to put my id and card on the counter!!!

Great for a short stay...

Liked: Great location for us as we wanted to visit our son who lives nearby. Had to wait to checkin as no staff were on the front desk due to a late bus however they made up for it by offering a breakfast voucher. If not given a free breakfast, I would not purchase one from the hotel as there are better option at cafes nearby. Big room. Had a curtain to separate beds from bathroom area and possibly to stop noise from corridor. Huge bathroom with so much space. Quiet room. No noise from corridor or neighboring rooms.

Very nice

Liked: Super comfortable and good decor
Disliked: TV's have no hdmi ports for dvd players

Poor

Superb

Would not stay there again

Liked: The room was beautiful. Two excellent employees made us feel at home. Reggie and Marcus
Disliked: The restraunt was terrible for breakfast. Plastic forks. Not so great buffet. Dinner was better. Lost my reservation. Rude staff including asst manager. Valley parking at 32.00 a night