Beautiful lobby and rooms. Helpful staff. We totally enjoyed our night's stay. It was a luxury hotel.

Disliked: Nothing.

needs to be more inclusive...

Liked: the location and attendant at the desk were great
Disliked: dog charge higher than listed on site and rooms that go with dogs noisy next to traffic with too much light. pillows not comfortable. poor sleep

Very good

Passable

It was a great stay...

Liked: I love that the rooms were neat and clean. The shower is AMAZING, the bathroom design is spectacular! The beds are comfy, a bit. I love the staff, the room service is great! They always have us extra things for our children (soaps, towels, wash rags, etc). Thank you for this amazing stay!
Disliked: Just the beds could be more comfy. Also the pools wasn?t open like they told us, but it was ok. Just wish they would have the pools and exercise room open more often.

Book somewhere else.

Liked: Leaving.
Disliked: Stepped on and got cut by a small piece of glass on the floor of my room in the middle of the night and bled all over the place. Not a fan of vinyl floors in bedrooms, their just gross on barefeet when they're not clean. Quite frankly thought the room should be no charge w the glass incident, but regardless, I won't stay again. Was supposed to stay two nights, booked a room elsewhere for my second night. No onsite parking, very little street parking, $25 valet is presumptuous and inconvenient. I travel quite a bit for work, stay in a lot of hotels, this was the worst hotel experience in several years. Attempted to collect a refund, they said I had to go thru Booking, Booking tried to contact Indigo several times, Indigo didn't return their calls. Charged 2 nights for 1 night stay. Seems criminal really. Never again, I'd rather sleep in my car.

Good

Overall great experience

Liked: The staff are very friendly and helpful. Valet parking was convenient. the room was clean with a nice view out the window. Spacious room and bathroom and nice decorations
Disliked: The bed is a bit too firm, and the pillows too soft. However, this is mostly personal preference, and I did sleep well

Exceptional

Very good

Liked: I wish the "booking.com" website was more clear about the parking. Yes, there is parking available but it's not on the property and was an additional fee that I didn't anticipate.
Disliked: Saturday morning I was awoken to the sounds of protesters outside a women's clinic on the street below my hotel room window. I know this is no fault of the hotel but it was a very emotional way to wake up.