Hotel Indigo NYC Financial District Guest Reviews
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Kai Sat, 9 November 2024
Exceptional
Thao Thu, 7 November 2024
Bad
Bennett Wed, 6 November 2024
Exceptional
Liked: Very spacious and clean! Fabulous view of trinity church
Moshe Tue, 5 November 2024
Exceptional
Bart Mon, 4 November 2024
Good
Virginia Mon, 4 November 2024
Superb
Joan Sun, 3 November 2024
Eh. Disasterous choice.
Liked: The convenience of the little store on the lobby and the restaurant
Disliked: The main lobby receptionist was EXTREMELY rude every encounter with her. Very rude, hostile and aggressive when arrived. I've never had anyone speak to me in this manner and not accustomed to this type of behaviour. Very low. Provocative in a negative way. It was as if she was a I told another member of staff who witnessed her behaviour on one occasion. As her position is above him, although he understood my point, diplomatically said she just has a special way of speaking. Please. Is not the speaking is the tone, delivery, intonation, volume, everything!!! I am shocked someone behaving like this to guests, and appears, staff, can be tolerated in a hospitality environment where she is representing you and your brand. I left the hotel earlier than expected but if had stayed on and she spoke with me again, I would have made a complaint to the management. Wrong area. Nothing around. I actually booked the wrong hotel.
Tiffany Sun, 3 November 2024
Exceptional
Becky Sat, 2 November 2024
Superb
Liked: Great location, lovely modern and spacious room (two double beds)
Disliked: Shower door wasn’t fitted well so bathroom floor flooded. Also having to pay to leave bags wasn’t expected when stay was quite expensive and we only left them for two hours.
Karen Sat, 2 November 2024
Pleasant