Hotel Indigo NYC Financial District By IHG Guest Reviews
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Tom Sat, 30 August 2025
Exceptional
Tom Sat, 30 August 2025
Exceptional
Liked: Great hotel! Very clean and comfortable. The staff was phenomenal! One of the friendliest staffs I’ve encountered.
Liam Fri, 29 August 2025
Superb
Alastair Thu, 28 August 2025
Very good
Albert Wed, 27 August 2025
Exceptional
Jakub Sun, 24 August 2025
Avoid this place – dishonest...
Liked: The location is convenient and the beds are comfortable. Unfortunately, that is far outweighed by the way the hotel treats its guests regarding deposits.
Disliked: The hotel has still not returned my $400 deposit. According to Booking, the refund should have been made within 7 days after check-out. First they claimed it was 7 business days, then changed it to 2 weeks. 19 days have now passed since check-out. I have neither the money nor any proof that the transfer was made. Three days ago, I asked for written confirmation of the transaction – no reply. The hotel only blames my bank, but my bank confirmed no payment was ever received. This is dishonest and unacceptable behavior, and travelers deserve to be warned.
Magda Sat, 23 August 2025
Very good
Anonymous Thu, 21 August 2025
Exceptional
Ashley Mon, 18 August 2025
Exceptional
Liked: Rooms were super cute and clean. The Dutch-themed decor was both modern and traditional at the same time. The staff were friendly and very helpful. Subway station adjacent to the hotel entry. Very quiet room and beds were perfectly firm. We will be back!!! Had a nice view of the historically significant Trinity Church. 9-11 Memorial only a few easy blocks away.
Gloria Mon, 18 August 2025
Exceptional
Liked: Staff,Location RoomWas excellent Room good temperatureMAELENA STAFF MEMEMBER WAS AWESOME AND HELPFUL!!