Hotel Indigo Miami Brickell Guest Reviews
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Write a review
Monique Mon, 5 May 2025
Bad
Disliked: Front desk was very dry and rude. I have additional charges on my card that no one can explain to me and every time I call no one can help me! It’s really sad that they treat customers this way
Antonio Sun, 4 May 2025
Very good
Liked: 24th floor lounge is great
Stephen Sat, 3 May 2025
Very good
Rachel Fri, 2 May 2025
Exceptional
Liked: A great hotel in the financial district of Miami. The staff were very helpful and friendly. The hotel restaurant was fantastic, the food was delicious. We really enjoyed our stay.
Kalidas Tue, 29 April 2025
Exceptional
Liked: yes
Disliked: waiting for lift in the morning
Andris Tue, 29 April 2025
Exceptional
Liked: Comfortable and good location
Haya Tue, 29 April 2025
Bad
Liked: .
Disliked: Poor customer serviceWe stayed at this hotel in early April, and the experience was extremely disappointing. A deposit was taken on April 5—$200 for one room and $230 for the other—but as of now, we still haven’t received those refunds. They also falsely accused us of smoking in the room and charged us $250, which was eventually returned. The entire process was frustrating, with unhelpful staff and dishonest communication. I would not recommend this hotel to anyone.
Steven Mon, 28 April 2025
Not impressive.
Liked: The location.
Disliked: The rooms are small and poorly lit. Bathroom is nice.
Erica Sat, 26 April 2025
Exceptional
Hugo Fri, 25 April 2025
Never again
Liked: Location
Disliked: Very rude staff