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Hotel Indigo - Memphis Downtown eee - (888) 323-5826
Hotel Indigo - Memphis Downtown, 22 North B.B. King Boulevard, Memphis, TN -(888) 323-5826
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BOOK ONLINE OR CALL - (888) 323-5826
3.8
HOTEL RATING: 
GOOD
3.8 out of 5 (799 Ratings)
0.3 miles from Memphis centre
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
In a prime location in Memphis, Hotel Indigo - Memphis Downtown, an IHG Hotel provides air-conditioned rooms, a seasonal outdoor swimming pool, free WiFi and a fitness center. This 4-star hotel offers a shared lounge and a 24-hour front desk. Guests can enjoy American dishes at the restaurant or have a drink at the snack bar. At the hotel, every room includes a desk and a flat-screen TV. All rooms are equipped with a private bathroom with a shower and a hairdryer. Hotel Indigo - Memphis Downtown, an IHG Hotel offers an à la carte or American breakfast. A business center is at guests' disposal at the accommodation. Popular points of interest near Hotel Indigo - Memphis Downtown, an IHG Hotel include Fire Museum of Memphis, Orpheum Theater and AutoZone Park. Memphis International Airport is 10 miles away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Coffee/tea maker
` Wheelchair accessible
` On-site parking
` outdoor pool
` telephone
` kitchenware
` Designated Smoking Area
` Free Wi-Fi
` Game Room
` Hair/Beauty Salon
` Restaurant(s)
` Daily Housekeeping
` English
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` Wooden/Parqueted Flooring
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Trash cans
` Socket near the bed
` Sleep comfort items
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Parking available (charges may apply)

Hotel Indigo - Memphis Downtown Guest Reviews

Overall Average Score: 
Good (3.8 out of 5)

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3.5

Good - 3.5 out of 5

Dave931012 Mon, 3 February 2025

Almost everything is good

Liked: The hotel is very good in general, the room is very complete and comfortable and it is very central to all the bars, restaurants and fun places. The guy in the reception (I don't remember his name, but he is from Colombia) was very nice and helpful.
Disliked: The fire alarm activated at 6 am, it seems due a malfunction of the system. Everybody was evacuated and it took 1 hour to turn the alarm off. Basically I was obligated to wake up early on a Sunday. When I was doing the check out (that same day after the incident with the alarm), I asked for my receipt and the lady in the reception was very rude, she didn't want to give me the receipt, she stated that Booking should be the one that gives the receipt and Booking states clearly that the hotel provides the receipt... Anyways, she finally gave me the receipt very reluctantly.

5

Exceptional - 5 out of 5

Gail Fri, 31 January 2025

Exceptional

0.5

Poor - 0.5 out of 5

Abigail Tue, 28 January 2025

Don't stay here!

Disliked: Don't book this property!! We had a date change, which my rep from Booking.com helped me get with a man at the front desk named Rafael. He said it was no problem and they could absolutely change the date of my stay. It was updated in my Booking app with confirmation emails and everything. When I arrived on my new date at the hotel, I was told I didn't have a reservation and the one I had before was marked as a "no show." When I explained to the guy at the desk (you'll never believe it, but it was also Rafael) what we had set up, he told me to call Booking.com and they could call him. I called Booking and explained my situation. They had all the notes from the previous call and were happy to help. From the lobby, I listened as the man at the desk (Rafael) quickly lost him temper at the Booking rep on the phone. He ultimately hung up on my rep and then said that the rep from Booking had called him a "motherf*****" which is totally unbelievable!! When my Booking rep called me back, he told me that when he told Rafael that the notes from the previous call said that he, in fact, was the person who approved the change, the man at the desk suddenly said that his name was NOT Rafael and began yelling at the Booking rep. Long story short, the man at the desk at this hotel is not only unhelpful, but hostile! Booking.com helped me book another hotel less than a mile away (Thank you Hu Hotel!)

4

Very Good - 4 out of 5

Frank Tue, 28 January 2025

Very good

5

Exceptional - 5 out of 5

Emily Mon, 27 January 2025

Exceptional

5

Exceptional - 5 out of 5

Tearra Mon, 20 January 2025

Exceptional

4

Very Good - 4 out of 5

Broady Sat, 11 January 2025

Very good

4

Very Good - 4 out of 5

Tim Sat, 11 January 2025

Very good

4.5

Wonderful - 4.5 out of 5

Autumn Thu, 9 January 2025

Overwhelmed

Disliked: We barely got any sleep due to a falsely activated fire alarm.

5

Exceptional - 5 out of 5

Shelby Sun, 29 December 2024

We had a very enjoyable...

Liked: The staff was exceptional, everyone from the front desk to the housekeeping staff were very friendly. The location was great, easy to get to Beale St, The Peabody to see the ducks, and local restaurants and shops. The hotel itself is in an older building and they have done a great job preserving some of the vintage feel. The garage is on site and easy to get in and out of.

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Hotel Indigo - Memphis Downtown 22 North B.B. King Boulevard, Memphis, TN