Hotel Indigo Lower East Side Guest Reviews
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|5.9 miles from New York City centre|
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Shaun Sat, 13 July 2019
All about the skybox !
Liked: Our room was incredible and the staff, everyone of them were so great. Loved this place.
Joseph Sat, 13 July 2019
Liked: Bar was great, very convenient. Lots of good quality restaurants steps away.
Disliked: Hot Water was a premium, it was very hot outside so it didn?t effect us. If it was Winter would have been a problem
Madeleine Fri, 12 July 2019
It was disappointing for the...
Liked: The location was good and the room was quiet at night.
Disliked: The staff were unhelpful and unfriendly. The system to get a sun lounger by the pool was inconsistent and we waited 3 hours and still were not allocated one despite people coming in and just sitting down.
Cheryl Thu, 11 July 2019
Liked: Location and wanted a pool for our family
Disliked: Pool closed for repair
David Wed, 10 July 2019
Fair to poor. Great if...
Liked: Didn't eat breakfast here. Got coffee only in the cafe.
Disliked: Great view aside, room was tiny, sterile, uninviting. HD flat screen TV was a nice feature BUT the signal is not digital! WTF? I particularly dislike this hotel's policy of adding $25 a night for a "facilities fee." When I checked in I asked about this. I was told that this is an up-charge for use of the rooftop pool, laundry, gym, and various other unexplained items. I didn't use the pool or the laundry or the gym. Why should I be charged for these? What hotel charges extra for use of the pool or the gym? Not one I have ever stayed in - not any Hilton property and not the Danieli in Venice. I regard this charge as a low-class hustle - the same as a restaurant adding a tip to your bill without your input or permission. I travel to NY on business often, but for all it's location advantages, I'll have to rethink another stay at the Indigo. IHG Marketing: I know you're reading this, so pay attention and step up your game.
Barbara Wed, 10 July 2019
Rgtharp Tue, 9 July 2019
Staycation in a tiny overcrowded...
Liked: Staff, lobby, beds
Disliked: Crowded, tiny pool, poor menu options
Colleen Tue, 9 July 2019
Liked: The location was good.
Disliked: It was the worst experience, from the staff being cocky, minus a few. The elevators were CRAP!!! Way over priced, ridiculous rules, and the worst treatment to a hotel guest paying way too much money!!!
Howard Tue, 9 July 2019
Ethel Tue, 9 July 2019
Super location. Very clean.