Hotel Indigo Lower East Side New York an IHG Hotel Guest Reviews
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Write a review
Gia Sun, 27 October 2024
Poor
Wong Thu, 24 October 2024
Convenient location but dirty room
Liked: The room was spacious and the location was great. Loved the view.
Disliked: The room was very dirty, with hair and dusts on furnitures and in the toilet. The cabinets and amenities were very worn out.
Xiao Thu, 24 October 2024
Exceptional
Mata Wed, 23 October 2024
Very good
Liked: Location was ideal, staff was polite and helpful. Room and amenities were great.
Disliked: The bed was not comfortable. Could be softer it felt like sleeping on a cot on the floor.
Amreen Tue, 22 October 2024
Exceptional
Liked: The location was great! And the room was spacious
Ruth Sun, 20 October 2024
Overpriced and disappointing, only stay...
Liked: Great location in Soho
Disliked: This hotel was a complete, overpriced disappointment. The experience was along the lines of a Hampton Inn. At $650 per night, I was not expecting a spartan room with low quality bedding, no additional pillows or blankets in the room, tiny scratchy towels in the bathroom and no robes. The lighting was poor and seemed more for aesthetics than function, and the single side chair had no table or lamp near it. The biggest issue though is the nightclub that operates on the 15th floor of the hotel. Our room was on the 16th floor and we had the pleasure of clearly hearing club music in our room until 3:00 am making it impossible to sleep. When I complained to the front desk staff while checking out, their only response was “sorry”. I would not recommend anyone to stay in this hotel as the product they offer is not commensurate with the price they are charging.
Francine Fri, 18 October 2024
Exceptional
Emmanuelle Fri, 18 October 2024
Glorious view, great location but...
Liked: The location and room were fantastic, with a dream view on the LES. The room in itself was comfortable, pretty large for NYC. I didn't mind the night-club electronica thumping until late because I enjoy that kind of music but I also couldn't believe that this was happening. No wonder that the reception staff seemed on the defensive. They must be dealing with lots of irate guests.
Disliked: The lack of water fountain and self-serve coffee in the morning. The coffee machine in the room was hard to locate inside a drawer and didn't work when I tried it. There weren't enough coffee pods anyway. Fortunately, there are coffee shops down the street.
Samuel Thu, 26 September 2024
fantastic chillin on rooftop bar,...
Liked: stayed on 10 th floor. spectacular view into the city. big window. nice bathroom with walk in slower. access to terrace bar with further amazing view.
Disliked: party on platform next door one night. gets very noisy. didn’t realize on booking the appartment that pool is part of club. not only accessible for hotel guests.
Mary Mon, 23 September 2024
I loved every minute of...
Liked: I love the location which is the reason I chose this hotel. It is clean and quiet but pricey. I did not have breakfast in the hotel as there are several places within close walking distance. The view from the room was absolutely gorgeous!!
Disliked: The HVAC blew directly onto the bed which was not comfortable. A small refrigerator would have been nice (other than the one filled with hotel amenities $$)