Hotel Indigo - Los Angeles Downtown Guest Reviews
Write a review
|2.6 miles from Los Angeles centre|
Write a review
Brian Thu, 12 September 2019
Excellent service and staff
Liked: Everything was what i wanted!
Disliked: Everything was fine
Maria Mon, 9 September 2019
Liked: hotel's design
Lisa Sun, 8 September 2019
Ali Fri, 6 September 2019
Liked: room space, value for mony, location..
Disliked: pillow and mattress
Anin Thu, 5 September 2019
Liked: The friendliest reception staff. On arrival we were offered a room higher up with better views and two drinks at the bar whilst we waited..great service!
Disliked: There werent enough loungers next to the pool due to cabanas either being blocked off or booked
Judy Tue, 3 September 2019
Great vibe, great location!!
Liked: Amenities, decor, location and staff were top notch!!
Disliked: Rooms were great, bed was a tad firm for my taste. Not a deal breaker though.
Linda Thu, 29 August 2019
Liked: The large bathroom in the room
Disliked: The pool
Francisco Thu, 29 August 2019
Kenya Sun, 25 August 2019
Liked: Customer service was amazing
Disliked: Birthday accommodations were sent to the wrong room
D Sun, 25 August 2019
Happy stay at Hotel Indigo
Liked: The staff was incredibly polite, professional and friendly. Check-in process was quick and painless. I cannot tell you how important all of those factors truly are, Ive stayed at a Hotel blocks away (IC) and I had a few issues with them with checking in, at the bar and no slippers or robe in my room AND RUDE staff, so NEVER will I stay there again. Hotel Indigo knows the importance of customer service and I will stay here again.Other things I loved about this beautiful hotel, the decor and the drinks at the bar. They accomodated my request to switch rooms from King Executive with a King bed to a 2 Queen Bed Room with no hassle or headache, thank you!!!
Disliked: The only thing that disturbed me was the two noticeable hand prints on the large mirror adjacent to the toilet in the bathroom, made me wonder what else had not been properly cleaned in my room. Otherwise everything else was quite pleasant.