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Hotel Indigo - Los Angeles Downtown eeee
Hotel Indigo - Los Angeles Downtown, 899 Francisco Street, Los Angeles, CA| Area: Downtown Los Angeles
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
4.2
HOTEL RATING:
EXCELLENT
4.2 out of 5 (461 Ratings)
2.6 miles from Los Angeles centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
The outdoor pool a handy touchscreen area map and free Wi-Fi attract guests to the non-smoking Hotel Indigo - Los Angeles Downtown located steps from restaurants and the Microsoft Theater. The 18-story Hotel Indigo welcomes guests with 350 rooms featuring city-centric artwork mini-fridges coffeemakers flat-panel HDTVs and free Wi-Fi. On-site dining options include a restaurant lobby lounge and limited room service. Swim year-round in the outdoor pool and take advantage of the hotel's 'round-the-clock business and fitness centers. Before heading out for a stroll don't forget to look up the area's latest hotspots on the lobby touchscreen. Pets are allowed for an additional fee. The Hotel Indigo lies within a block of multiple restaurants and is a five-minute walk north of the Microsoft Theater and the Staples Center in downtown Los Angeles. Guests attending top events are less than a mile from the Los Angeles Convention Center. It's three miles to the city's Natural History Museum and four miles to Dodger Stadium. Los Angeles International Airport is 17 miles southwest of the hotel.

Check-in time:15:00 Check-out time:12:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Internet In Public Areas
` Pets Allowed
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Parking
` Valet Parking
` Room Service
` Air Conditioning
` Babysitting/Child Services
` Bar
` Hair dryer
` Dry cleaning
` Shoeshine
` Free Internet In Room
` On-site parking
` fitness center
` interconnecting room(s) available
` Accessible facilities
` Bell staff/porter
` Cable/Satellite TV
` Car Rental
` Exterior corridors
` Ice machine
` Interior corridors
` Late check-out available
` Non-smoking Rooms
` Outdoor pool
` Premium movie channels
` Safe
` TV
` Transportation services
` Iron Board
Hotel Indigo - Los Angeles Downtown 899 Francisco Street, Los Angeles, CA

Hotel Indigo - Los Angeles Downtown Guest Reviews

OVERALL AVERAGE SCORE:
EXCELLENT (4.2 out of 5)

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5

Exceptional - 5.0 out of 5

Chisieng Sun, 17 June 2018

Exceptional

3.6

Good - 3.55 out of 5

Anonymous Sat, 16 June 2018

Good

1.5

Poor - 1.45 out of 5

Christy Sat, 16 June 2018

Exhausting experience

Liked: The restaurant wait staff was awesome and so was the concierge and the bell boy.
Disliked: I reserved my booking through booking.com where I paid for lodging and breakfast for 3. Upon checkin I was told that the reservation only included breakfast for 2 despite my confirmation and proof of booking. The host at guest services continued by telling me that nothing could be done about it, so I contacted booking.com and they assured me that the matter would be resolved. This is not the way I envisioned the start of my vacation. So, as we made our way to our room upon inspection we noticed the room was not cleaned at all. The floors were dirty with stains and dried substances but the worst of it was a used bandaid hanging from the air conditioning unit. I went back down to the front desk where I was promptly placed in a different room. All this happen within the first few hours of my stay made for a very exhausting and frustrating experience; not to mention being in my third trimester of pregnancy. To Booking.com's credit the matter involving the breakfast passes was taken care of and honored. The next day, however, I noticed that I was being overcharged for my stay. I went back to the front desk with a copy of my reservation, after making me wait several minutes before acknowledging me, Shai, the desk attendant finally offered her assistance. She gave me a hand written explanation of the charges which were higher than the rates I agreed to at booking, and still did not provide a formal bill even after I requested a formal print out of all charges. How is that acceptable? I again had to spend a considerable part of my vacation trying to right wrongs that were not my own. I again called booking.com and they assured my that the matter would be handled which is was but this caused me a lot of undue stress and hassle only for them to take $40 off the my bill. I would not recommend this place to any one else. Horrible and unwarranted experience!!! I will say that the rest of the service staff were excellent and pleasant.

3.2

Pleasant - 3.15 out of 5

Stephie Thu, 14 June 2018

Awefuk staff and mediocre location!

Liked: There is a fitness Center and a pool. Te bathroom was spacious.
Disliked: The front desk staff was rude and the rooms were overpriced for the quality and location !

4.6

Wonderful - 4.6 out of 5

Monica Wed, 13 June 2018

Beautiful Modern Hotel

Liked: I liked the fact that it was close to everything, and compared to other hotels in the area this was in fact one of the best looking ones. The staff was great, friendly and helpful. Definitely recommend.
Disliked: There was a machine which made coffee and tea that used pods, but would have preferred a kettle instead, and more variety on the teas.Also there was no mini bar offering water, snacks in the room. There was one downstairs so it was a bit inconvenient.

5

Exceptional - 5.0 out of 5

Nick Sat, 9 June 2018

Exceptional

4.8

Exceptional - 4.8 out of 5

Srilatha Sat, 9 June 2018

Awesome property and location.

4.8

Exceptional - 4.8 out of 5

Dung Fri, 8 June 2018

Exceptional

4

Good - 3.95 out of 5

Hb Fri, 8 June 2018

Good but didn't like downtown...

Liked: Lovely property, friendly and comfortable
Disliked: I wouldn't stay downtown again even though the property was nice. It was quite expensive.

4.6

Wonderful - 4.6 out of 5

Wen Tue, 5 June 2018

Superb

Liked: The hotel is really new and the restroom is spacious.
Disliked: There is a vent on the wall next to bed. My friend can't sleep well because of it.

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