A great place for a weekend away like we had, or for business; rooms are set out nice; bed comfortable and very quiet.

Liked: Professional, high quality surroundings.

Hotel and staff great. Breakfast was the best we have ever had. Close to everything we wanted to see in Liverpool. Definitely will come back and will recommend this hotel.

Very good

Liked: Friendly, helpful and professional staff.Spacious bedroom. Comfortable bed. Well equipped bedroom.Fantastic rainfall shower in bathroomGood bar at hotel.
Disliked: On check in their were some empty bottles and glasses left in my room - they had obviously all been collected and put by the door ready to be removed but then forgotten. Had plenty of coffee and flavoured teas in bedroom but no traditional black tea.

Exceptional

Very good

Good stay, hurry up and...

Liked: Great location
Disliked: Room dimly litBreakfast disappointing

Good

Liverpool is a fabulous place...

Liked: Great position - very comfy - lovely shower !
Disliked: Scaffolding so didn?t look good - but it didn?t effect us once inside

Comfortable and enjoyable

Liked: Breakfast excellent. Plenty of choice
Disliked: Unfortunately scaffolding outside room and could not sit outside bar because of it

Friendly Staff, Clean & Comfortable...

Liked: Very friendly staff all round, room clean with some additional comforts such as speaker in the bathroom, free mini fridge with soft drinks, iron & ironing board in the room, hairdryer & very comfortable bed. The bathroom was also very high specification.
Disliked: Disappointed that the hotel was under refurbishment & we weren't advised prior to booking! This led to a poor view (scaffolding) & unable to open room windows. The car park was not clearly identifiable & in fact we were given incorrect directions to the car park by the receptionist which resulted in us parking in the wrong car park & having to pay a significant amount more than we would have had too! Only one bar person on duty in the evening which resulted in a long wait for drinks, although the Manger did eventually step in to assist & was very apologetic & friendly. Didn't feel the room & overall hotel experience justified the price, I would suggest it is approximately 25% overpriced for similar quality hotels in similar locations, particularly when you have to pay for parking! If the room had included breakfast & parking, I would suggest it would represent appropriate value for money.

Excellent place to stay near...

Liked: Location central. Car park arrangement worked smoothly. Room was lovely. Breakfast was really good.