Hotel Indigo Liverpool

A great place for a weekend away like we had, or for business; rooms are set out nice; bed comfortable and very quiet.

Liked: Professional, high quality surroundings.

Hotel and staff great. Breakfast was the best we have ever had. Close to everything we wanted to see in Liverpool. Definitely will come back and will recommend this hotel.

Exceptional

Liked: Best location. Walking distance to Liverpool 1 shopping mall and other shopping places. Friendly helpful staff at the hotel. Good value for money and excellent rooms showers and just about everything.
Disliked: Did not make a bookin for breakfast as I forgot. But waited a good few minutes before been given a table. Same for dinner. The wait was long as a guest staying in the hotel. The menu has very limited options especially dinner.

Overall hotel was decent quality...

Liked: Good location ncp car park nearby with discounted rates
Disliked: Breakfast staff were very helpful but breakfast was average. Clearly sat under a heat lamp and not freshly cooked

Central location, modern hotel

Liked: Great location. Room was modern & clean.
Disliked: Thought the restaurant could do with a refresh.

Good

Liked: The comfortable bed and proximity to central attractions. The NCP carpark was good value with the hotel discount.
Disliked: The bathroom was not as clean as it could have been.

Great location. Need staff training...

Liked: Location and clean room
Disliked: It felt like a 3 star hotel and not a 4 star hotel. Staff was rude.At breakfast time staff was overstretched and clearly not happy. You could hear staff complaining and telling they will walk off. A lot of things missing from bfast table.i.e juices, plates, fruit,etc I will not return.Query to the girl at reception if they were understaff and her reply was it is like this and we can only do our best. I even told her that I was just mentioning due to the state of the place and that I used to work in the sector and she just move and let me talking by myself.

Ok stay

Liked: Stayed here before so knew what to expect
Disliked: Dirty carpet in corridor

Relaxed, friendly and good quality.

Liked: I travel a lot and come to Liverpool a lot. Usually staying elsewhere. But I enjoyed it with you so much, you will be my go to hotel from now on. I liked the car park convenience and the discount.
Disliked: Nothing

Just stayed one night but...

Liked: Great location
Disliked: Not much

Very over-priced given the standard...

Liked: The location of the property was good and some of the staff were very helpful.
Disliked: The beds were rock hard and the pillows were lumpy. I had to ask for an extra duvet to sleep on to try to alleviate the discomfort! The floor in the bedroom was very dusty and there was a garment left in one of the drawers by a previous occupant!Also, didn’t appreciate the eye roll from one of the desk staff during a query when checking out.