Disappointing

Liked: How great the staff were and how close it was to lego land
Disliked: First off the staff was phenomenal, however the owner was there with his kids and they ran all over the place and we?re going up the elevator by themselves trying to get into rooms, probably between the age of 3-5 then they let their kids have a lab puppy by themselves that they obviously couldn?t control and it jumped up on my son and bit his mask off thankfully it didn?t break skin or leave a mark. It?s extremely noisy from outside traffic and trains, I booked this place because of how close it was to lego land and it is like a 10 minute walk or a 2 min drive so worth it if you?re looking for that. The beds were alright rooms were clean and staff was great. It was the owner and letting the kids run all over the place that made us rethink staying again. Other then we enjoyed our stay, also be prepared to pay 22$ for a vodka redbull at the bar in the hotel.

Is What it is.

Liked: How clean the building is!
Disliked: Nothing was open even the bar was closed why would I spend 135 a night just for half the facility to be shut down during my stay?

I'd stay again and travel...

Liked: Room Set up was perfect. Very nice room layout.
Disliked: Nothing I didn't like. Nice Bed. Good Service. All was good.

Superb

Very good

Liked: The staff was very helpful and took care of an issue we had with our bill immediately and to our satisfaction. When we arrived the person on duty---a tall (bald) man who had lived in Madison, WI for a time---was tremendously welcoming and accommodating.
Disliked: I wish there was more common space to sit outside of our room.

Exceptional

1/1/2021 Stay

Liked: For me it was very convenient to hospital; Children?s Mercy.
Disliked: Lack of options for delivery.

Nice location in town

Liked: The location is nice and the staff was decent. But they charged us almost $100 extra to our bill not sure why. And apparently they only serve breakfast on Saturday and Sunday. But at least the rooms were very nice.And valet parking is $24 a night.

Disappointing