Hotel Indigo Kansas City Downtown By IHG

Very good

Outstanding hotel with great staff...

Liked: Great Art Deco and super friendly staff

Decent hotel, Not up to...

Liked: I was only there briefly, but it was a close drive to the places I needed to go. The bed and pillows were very comfortable. The HVAC was good.
Disliked: On my first night I discovered (and was first to report) there was no hot water. I took a very cold shower for a "4 star" hotel. The hotel provided 2000 IHG points in response to having no hot water for nearly 24 hours (I was told it was due to a lightning strike, but the timing they stated was after I encountered the issue so who knows). I'm not sure that was a fair compensation, it certainly didn't wow me or match my experiences at other Indigo hotels. The hotel feels a bit dated, the gym has decent dumbbell offerings but otherwise is lacking in attachments for the cable machine and has a pretty modest/dated gym for the price/tier of hotel.

Amazing Hotel

Liked: The hotel is beautiful. It smelled so good and it was very clean. We really enjoyed spending our 27th wedding anniversary here. We plan to come back soon.
Disliked: There was a $100 incidental charge/hold. You do get it back. I must've missed that in the small print.

Very good

Liked: Location was great, clean rooms.
Disliked: The air conditioner vent rattled all night, providing a poor night’s sleep.

Superb

Hotel Indigo on 11th Street...

Liked: Great downtown location in historic building. The artwork was amazing, especially the elevator door art. The postcard on the wall was fun!
Disliked: Our room had no view.

Superb

Superb