Hotel Indigo Kansas City Downtown Guest Reviews
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2.1 miles from Kansas City centre |
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Graham Sat, 16 March 2024
Good
Liked: Staffing great. Restaurant great
Disliked: Room hot
Rikki Tue, 12 March 2024
Very good
Oliver Sun, 10 March 2024
Failed to address my request,...
Disliked: I was forced to urgently return home early, due to medical issue. Unfortunately, neither the hotel nor Booking.com ever addressed my multiple requests for a refund for the final night of my stay. The hotel advised that I needed to contact Booking.com, and Booking.com advised that I needed to contact the hotel. Sending me on this bureaucratic maze was a disrespectful way to treat a guest in my situation, and soured my experience. The circumstances that led to my early departure were a disappointment and beyond my control. I had hoped for a more compassionate resolution.
Harmon Sun, 10 March 2024
I would definitely stay at...
Liked: The staff was great! So friendly and helpful!
Disliked: Nothing
Jose Tue, 5 March 2024
Room was clean nice and...
Liked: Looked amazing clean and close to our destination
Disliked: The air conditioner was not working correctly my room was hot all night and day
Monique Tue, 5 March 2024
Exceptional
Kyle Sat, 24 February 2024
Exceptional
Coole Mon, 29 January 2024
We had a great stay!
Liked: We loved the attached bar/restaurant on the main level. We ate there every day we were in town. Great service
Amy Sun, 7 January 2024
Amazing Stay, Great Staff
Liked: Extremely friendly staff. The room was beautiful and clean and accommodating. There was a desk, lounge chair, TV, King Bed, and a gorgeous bathroom with a large shower. Extremely beautiful. They supplied the shampoo, conditioner, hand soap, face wash, and there was just an overall welcome feeling. I'm from out of state, and they helped me navigate the city without complaint. Great stay, even though I only stayed one night. I'll be going back.
Disliked: Parking downtown was a nightmare, but they offer valet at the hotel from 7 AM to 11PM. I suggest you use it.
Amy Sun, 7 January 2024
Amazing Stay, Great Staff
Liked: Extremely friendly staff. The room was beautiful and clean and accommodating. There was a desk, lounge chair, TV, King Bed, and a gorgeous bathroom with a large shower. Extremely beautiful. They supplied the shampoo, conditioner, hand soap, face wash, and there was just an overall welcome feeling. I'm from out of state, and they helped me navigate the city without complaint. Great stay, even though I only stayed one night. I'll be going back.
Disliked: Parking downtown was a nightmare, but they offer valet at the hotel from 7 AM to 11PM. I suggest you use it.