Hotel Indigo - Guadalajara Expo an IHG Hotel

Great service!

Liked: Victor was amazing with our needs
Disliked: no pool

Very good

Exceptional

Could be way better with...

Liked: Third time in a row. NO HOT WATER in my room! Ugh! 😡🥵

Below average

Liked: Staff was friendly and breakfast was great!
Disliked: Throughout our entire stay for 5 nights our tv never worked, a/c leaked (one time all over our luggage), our tables wouldn’t be cleaned or cleared, light switches wouldn’t work properly. We notified staff daily it would get addressed then that same day we would go back to hotel issue wouldn’t be fixed. Our room was 409

Exceptional

Superb

Exceptional

Liked: We loved staying here! Everyone was s friendly and helpful. They really make you feel welcomed.
Disliked: The food was so so sometimes.

Don’t stay here

Liked: Nothing
Disliked: The water pressure in the first room was so low I couldn’t shower. We got moved and the new room the couch had urine and it stunk. The kitchen while we were eating roaches were visible in the dinner while we ate. My friend got a hair on the patatoe he ordered when he ordered a vacío dish. The air conditioner was leaking water and we were told just not to run it too much. It’s super hot that’s ridiculous. I doubt we stay here again.