Hotel Indigo Columbus Architectural Center By IHG

Disappointed

Liked: The room was clean and comfortable
Disliked: The pool hot tub and lobby were not available for use due to renovations. We booked here with other members of our softball team for the pool and the lobby use and well we were never told they were out of service until checking in..

Superb

Very nice room and location,...

Liked: Location and the room
Disliked: It was under massive remodeling and we were not told in advance. No compensation for the mess, noise, relocation of restaurant…. Etc.

Disappointing but love Columbus.

Liked: The facility was undergoing renovation from the elevators to the lobby to the room across from us. Everywhere! It affected our visit. The website mentioned the renovation but not to the extent of what it was. So I don’t believe the value was worth the price. Very disappointed! But I imagine someday it will be super nice.
Disliked: Provided a discount due to the renovation and the mess that was everywhere.

Exceptional

Superb

It was comfortable and the...

Liked: Easy to access, comfortable room,
Disliked: Construction ongoing and pool and gym were closed and restaurant was temporarily moved.

After renovations Hotel Indigo will...

Liked: Bed was very comfortable
Disliked: They are currently undergoing renovations so there was a very strong smell of paint and it took a long time for the hot water to come on in the shower. Once it is renovated I think the hotel will be great!

Terrible experience in a construction...

Liked: This property should NOT be open now while under renovation. Elevators not working due to contractor staff moving materials, all carpets stripped and our room was a mess. The A/C unit in room 416 leaked condensate continuously and destroyed our suitcase soaking wet as well as our grandchildren gift books which we have to throw away from soaked water. Breakfast room a joke. Went out.
Disliked: Front desk staff totally without training. He could not point out directions to the VISITOR CENTER this morning. Cummins should be embarrassed for hotel Indigo to be its preferred hotel. Please fire the staff or train them. Close this hotel until all construction is completed. Be honest about this property instead of wasting my cash. Shame on you Indigo! Refund please.