Hotel Indigo Cleveland Downtown an IHG Hotel Guest Reviews
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0.4 miles from Cleveland centre |
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Lila, Cleveland, visiting House of Blues Cleveland Sun, 30 March 2014
I would like to again mention the room needs to be compensated for our disappointing stay Friday March 28th 2014 in Cleveland Ohio.
Liked: The hotel desk clerks and valet parking attendants were accommodating and pleasant.
Disliked: They will be contacting you to refund our night's stay. There were hot water issues - we couldn't shower and the noise in the hallway from a fight woke us at 4:00 A.M. We felt exhausted not comfortable at all.
Andrew, Cleveland, visiting House of Blues Cleveland Sun, 2 February 2014
Disliked: Allowed pets - website said they were not allowed. Allergic people cannot stay where pets are welcome so we cancelled the reservation.
Hayley, Massillon Fri, 26 July 2013
Liked: Wonderful staff - everybody was so friendly and helpful. Very clean. comfortable beds. Very close to great food and the House of Blues!
Disliked: No ice machine on our floor.
Aundrea Mon, 25 March 2024
Exceptional
David Sat, 23 March 2024
Have stayed here twice love...
Liked: Location to event spaces
Disliked: Noting major there was an elevator being workedOn during our stay so the wait times were long to use elevator which isn’t a huge deal but during the weekend of a major concert across the street meant hotel was full and the wait times were even longer but wasn’t a negative thing can’t help those type of situations was just more of an inconvenience but overall we love the hotel.
Kimberly Fri, 22 March 2024
Exceptional
Liked: Staff was exceptional and love the location
Disliked: There is nothing that I can even find that I didn't like.
Carol Wed, 20 March 2024
Superb
Liked: We’re shorter (5’2”,5’5”); shower is made for people 6’ and taller. Received vouchers for breakfast which wasn’t mentioned in reservation—need to promote that.
Disliked: Shower
Allison Tue, 19 March 2024
Super convenient, hip, clean and...
Liked: This hotel is right across the street from the RocketMortgage Fieldhouse so a bustling area of downtown and within walking distance of so much: theaters, shops, great restaurants and bars! Our room was spacious and overlooked the street, the beds were super comfy and I liked that the mini-fridge and coffee/tea set up was stored inside an armoir. It helped the room feel uncluttered. The staff are super friendly!
Disliked: Nothing I didn't like, just wanted to mention that only one elevator of the two main ones was working and it was super creaky and not very smooth, freaked me out just a little. As you can imagine based on its location, this hotel is super busy so the hallways and certain parts of the rooms are definitely starting to show some wear and tear. Also, depending on the event schedule across the street, there can be a fair bit of noise from crowds and traffic but it dies down at a reasonable hour.
B-artsy Tue, 19 March 2024
Exceptional
Matthew Sun, 17 March 2024
Passable
Natalia Fri, 15 March 2024
Exceptional
Ranvia Fri, 15 March 2024
Good
Sommer Thu, 14 March 2024
Will definitely return when we...
Liked: Loved the location, gym and beds were comfortable.
Disliked: Some of the staff were friendlier than others, but generally quite helpful.