Hotel Indigo Cleveland Downtown by IHG Guest Reviews
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Lila, Cleveland, visiting House of Blues Cleveland
I would like to again mention the room needs to be compensated for our disappointing stay Friday March 28th 2014 in Cleveland Ohio.
Liked: The hotel desk clerks and valet parking attendants were accommodating and pleasant.
Disliked: They will be contacting you to refund our night's stay. There were hot water issues - we couldn't shower and the noise in the hallway from a fight woke us at 4:00 A.M. We felt exhausted not comfortable at all.
Andrew, Cleveland, visiting House of Blues Cleveland
Disliked: Allowed pets - website said they were not allowed. Allergic people cannot stay where pets are welcome so we cancelled the reservation.
Hayley, Massillon
Liked: Wonderful staff - everybody was so friendly and helpful. Very clean. comfortable beds. Very close to great food and the House of Blues!
Disliked: No ice machine on our floor.
Dianne Mon, 30 June 2025
Would return
Liked: The location to Progressive Field and bars/restaurants
Disliked: Wish there was more options like muffins, snacks, sandwiches in little market area
Drew Mon, 30 June 2025
Superb
Lisa Mon, 30 June 2025
It was okay but will...
Liked: The location was the only good thing about this hotels
Disliked: Staff were not helpful or friendly, one of the front desk ladies was very rude. The hallways were dirty the bathroom was dirty hair on floor in sink. Floor in the room were sticky in spots were not cleaned.
Christopher Mon, 30 June 2025
Pretty decent place
Liked: Awesome spot downtown with a lot of restaurants close by.
Disliked: I ordered a room with two queen beds and they gave me a room with a king bed. I had three people, so it made it difficult to figure out. They gave us a roller bed but not cool, in my opinion.
Lisa Sun, 29 June 2025
Perfect hotel for Guardian games
Liked: Great staff, very clean and great location near Progressive Field and Rocket arena
Disliked: Elevators are old and rickety
Kelly Sun, 29 June 2025
Very good
Lori Sun, 29 June 2025
Great stay in downtown. Friendly...
Liked: So close to so much! Walkable to many bars/restaurants, Progressive Field and Rocket Arena. Valet made it easy and convenient to get in and out. Comfortable beds, nice sized rooms
Disliked: Nothing.
Diluzio Fri, 27 June 2025
Exceptional
Disliked: bookings . com charged me two rooms I had cancelled one in March but the hotel wouldn't help they hide behind a policy to screw you
Robert Wed, 25 June 2025
Good
Deborah Wed, 25 June 2025
Very poor
Liked: No towels. Need to hire more staff!!!!