Hotel Indigo Cleveland Downtown by IHG Guest Reviews
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Lila, Cleveland, visiting House of Blues Cleveland
I would like to again mention the room needs to be compensated for our disappointing stay Friday March 28th 2014 in Cleveland Ohio.
Liked: The hotel desk clerks and valet parking attendants were accommodating and pleasant.
Disliked: They will be contacting you to refund our night's stay. There were hot water issues - we couldn't shower and the noise in the hallway from a fight woke us at 4:00 A.M. We felt exhausted not comfortable at all.
Andrew, Cleveland, visiting House of Blues Cleveland
Disliked: Allowed pets - website said they were not allowed. Allergic people cannot stay where pets are welcome so we cancelled the reservation.
Hayley, Massillon
Liked: Wonderful staff - everybody was so friendly and helpful. Very clean. comfortable beds. Very close to great food and the House of Blues!
Disliked: No ice machine on our floor.
Lisa Thu, 28 August 2025
Short walk from Hotel Indigo...
Liked: Lived the location since we were able to walk to the ballpark.
Disliked: Check in could have been staffed with two, in order to speed the process. Also, $54 valet charge to park overnight was higher than expected. No pool or complimentary breakfast was a bummer.
Salmen Wed, 27 August 2025
Exceptional
Liked: The motel was just beautiful I've never been in a motel that looked that stunning.the staff was really nice the rooms were clean and very comfortable and the bed let's just say I slept like a baby
Disliked: There wasn't nothing
Gianna Tue, 26 August 2025
Passable
Fernandes Fri, 22 August 2025
Pleasant
Eric Thu, 21 August 2025
Exceptional
Heidi Thu, 21 August 2025
Pleasant
Liked: Friendly staff
Disliked: , felt like you were going to fall through the bathtub valet parking took a while
Ryan Wed, 20 August 2025
Exceptional
Paul Wed, 20 August 2025
Exceptional
Liked: Great value for money and just a block from where I needed to be. Staff were helpful at all times.
Disliked: No complaints
Perry Tue, 19 August 2025
Pleasant
Jessica Mon, 18 August 2025
Superb
Liked: It was close to the things we were doing
Disliked: The parking garage wasn't close