I would like to again mention the room needs to be compensated for our disappointing stay Friday March 28th 2014 in Cleveland Ohio.

Liked: The hotel desk clerks and valet parking attendants were accommodating and pleasant.
Disliked: They will be contacting you to refund our night's stay. There were hot water issues - we couldn't shower and the noise in the hallway from a fight woke us at 4:00 A.M. We felt exhausted not comfortable at all.

Disliked: Allowed pets - website said they were not allowed. Allergic people cannot stay where pets are welcome so we cancelled the reservation.

Liked: Wonderful staff - everybody was so friendly and helpful. Very clean. comfortable beds. Very close to great food and the House of Blues!
Disliked: No ice machine on our floor.

Great place for a weekend...

Liked: Excellent location

We stayed here for a...

Liked: Super close to progressive field. Comfy beds and super kind and informative staff. Great hotel!

Poor

Exceptional

Pleasant

Liked: Location
Disliked: Valet Parking

Superb

Location was great, the front...

Liked: Location to Rocket Mortgage Field House
Disliked: I booked a double room and was given a king room. We didn’t have any wash cloths in our room, but rolled up in the cubby was a dirty towel with human feces on it.

Great location to the baseball...

Liked: The location to the Baseball Stadium.
Disliked: I reserved a room with 2 beds, they apparently were over booked so we had to have a king room with a rollaway. No body wash in the shower. TV remote did not work, even with going down to the front desk to get a new one. No coffee cups for coffee in the AM. Told us breakfast was still going on but it was shutting down. Not the cleanest and it was pretty pricey for the quality. Location to the baseball stadium was the selling point.

Very good