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AustraliaHotel Indigo Cleveland Downtown an IHG Hotel Guest Reviews
Overall Average Score:
Very Good (4.14 out of 5)
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| 0.6 miles from Cleveland centre |
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Lila, Cleveland, visiting House of Blues Cleveland Sun, 30 March 2014
I would like to again mention the room needs to be compensated for our disappointing stay Friday March 28th 2014 in Cleveland Ohio.
Liked: The hotel desk clerks and valet parking attendants were accommodating and pleasant.
Disliked: They will be contacting you to refund our night's stay. There were hot water issues - we couldn't shower and the noise in the hallway from a fight woke us at 4:00 A.M. We felt exhausted not comfortable at all.
Andrew, Cleveland, visiting House of Blues Cleveland Sun, 2 February 2014
Disliked: Allowed pets - website said they were not allowed. Allergic people cannot stay where pets are welcome so we cancelled the reservation.
Hayley, Massillon Fri, 26 July 2013
Liked: Wonderful staff - everybody was so friendly and helpful. Very clean. comfortable beds. Very close to great food and the House of Blues!
Disliked: No ice machine on our floor.
Ldrabs32 Wed, 23 November 2022
Exceptional
Harrison Wed, 23 November 2022
excellent
Liked: it was SUPER clean and the people were SUPER NICE and very accommodating. I don?t know who the front desk lady was the Thursday Mary J BLIGE was at Rocket Field (across the street) but she was SUPER PATIENT AND REMAINED POLITE UNDER ALL CIRCUMSTANCES ??
Disliked: the high price for valet
Kimberly Tue, 22 November 2022
Exceptional
Liked: It was very clean and comfortable. The best part it was within walking distance of many things
Disliked: Nothing
Stacy Tue, 22 November 2022
Very good
Angela Sun, 20 November 2022
Good
Anonymous Sun, 20 November 2022
Only hotel I?ll stay in...
Liked: Front desk staff was awesome, very welcoming
Disliked: The window in our room is offset/broken so our room was freezing when we walked in. we had to Jack up the heat to stay warm.
Joni Sun, 20 November 2022
Good
Estridge Sun, 20 November 2022
Exceptional
Liked: Front desk, Joy, was awesome! Great location.
Disliked: Rooms felt very cold, stark and not welcoming or comfortable.
Cynthia Sat, 19 November 2022
Good
Disliked: 1 elevator for the whole place
Anonymous Thu, 17 November 2022
Adequate, but pretty bare bones.
Liked: Facility was clean and the beds were very comfortable.
Disliked: no breakfast room or coffee available, the in-room coffee had only 2 coffee pods, one per person. Mostly, the woman at the front desk at checkout was the biggest sourpuss I?ve ever seen. Your front desk people are the face of your organization. I would try to hire people who can at least pretend to be pleasant. Also, we were told our car would be in a parking garage. It was delivered to us with 2 inches of snow, none of it brushed off,for $38 per night I expected better.
