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Hotel Indigo Cleveland Downtown an IHG Hotel eeef - (855) 261-9021
Hotel Indigo Cleveland Downtown an IHG Hotel, 651 Huron Road, Cleveland, OH -(855) 261-9021
Area: Downtown Cleveland
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4.14
HOTEL RATING: 
VERY GOOD
4.14 out of 5 (1053 Ratings)
0.4 miles from Cleveland centre
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Hotel Description
Hotel Indigo Cleveland Downtown is located in downtown Cleveland and is 1 mi from the Rock & Roll Hall of Fame. The hotel offers an on-site restaurant and free WiFi. Each room at the Hotel Indigo Cleveland Downtown features cable TV and in-room coffee makers. A large work desk is also provided. Hair dryers and ironing facilities are also provided in the rooms. Restaurant Headliner Bar and Eatery serves breakfast and dinner. A fitness center four meeting rooms and a business center are available. Rocket Mortgage Fieldhouse is located directly across the street and is within walking distance to the House of Blues Cleveland Progressive Field and the Cleveland Children's Museum. The Cleveland Browns Stadium and the Botanical Garden are also near the hotel.

Check-in time: 16:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Pets Allowed
` Restaurant
` Meeting/Banquet Facilities
` Parking
` Valet Parking
` Safety Deposit Box
` Terrace
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Shared lounge/TV area
` Designated Smoking Area
` Facilities for Disabled Guests
` Family Rooms
` Non-smoking Rooms
` Picnic Area
` WiFi available in all areas
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Kid meals
` Wine/champagne
` Visual aids: Braille
` Outdoor furniture
` Fitness
` Key card access
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` Contactless check-in/check-out
` Cashless payment available
` Invoice provided
` Parking on site

Hotel Indigo Cleveland Downtown an IHG Hotel Guest Reviews

Overall Average Score: 
Very Good (4.14 out of 5)

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1

Poor - 1 out of 5

Lila, Cleveland, visiting House of Blues Cleveland Sun, 30 March 2014

I would like to again mention the room needs to be compensated for our disappointing stay Friday March 28th 2014 in Cleveland Ohio.

Liked: The hotel desk clerks and valet parking attendants were accommodating and pleasant.
Disliked: They will be contacting you to refund our night's stay. There were hot water issues - we couldn't shower and the noise in the hallway from a fight woke us at 4:00 A.M. We felt exhausted not comfortable at all.

1

Poor - 1 out of 5

Andrew, Cleveland, visiting House of Blues Cleveland Sun, 2 February 2014

Disliked: Allowed pets - website said they were not allowed. Allergic people cannot stay where pets are welcome so we cancelled the reservation.

4

Very Good - 4 out of 5

Hayley, Massillon Fri, 26 July 2013

Liked: Wonderful staff - everybody was so friendly and helpful. Very clean. comfortable beds. Very close to great food and the House of Blues!
Disliked: No ice machine on our floor.

5

Exceptional - 5 out of 5

Charles Wed, 17 April 2024

Exceptional

2

Disappointing - 2 out of 5

Justine Mon, 15 April 2024

Disappointing

2.5

Fair - 2.5 out of 5

Jean Sun, 14 April 2024

Mehhh!

Liked: The front desk staff was outstanding
Disliked: They over booked and changed our room type. We ended up with a roll away bed instead of our 2 queen beds. The valet was a disaster and we had to wait for more than 45 minutes to retrieve our car!!!

5

Exceptional - 5 out of 5

Mari Sun, 14 April 2024

Exceptional

4

Very Good - 4 out of 5

Ellen Tue, 9 April 2024

It is a perfect place...

Liked: We came for the NCAA Women’s Basketball Championship. The location is outstanding. It is barely a 2 minute walk to Rocket Mortgage Arena. It was a 0.7 mile walk to Tourney town and 0.3 mile further to the Rock and Roll Hall of Fame. It’s 0.2 mile to Progressive Field to see the Cleveland Guardians. 0.3 mile walk to Playhouse Square to see a show. Plenty of nice restaurants and pubs within walking distance to get breakfast, go to a pub or relax with special dinner. Heinen’s grocery is a short walk to pick up drinks and snacks for the room. The only shortcoming in the room was no microwave. The Keurig coffeemaker was good but hard to fill water in it in the cabinet where it was located. The rooms were comfortable, clean, and quiet. The staff was teriffic. Joy, the receptionist who checked us in, was friendly and very informative. The Headliner bar and cafe was nothing fancy but the food was tasty, the staff very friendly and helpful. They boxed up 2 wonderful breakfast sandwiches made from scratch for us to take with us when we checked out! How’s that for service? The valet parking was friendly and priced comparable to other hotels. just allow them a little extra time to bring your car up. We would definitely stay here again for the price and location alone. We had a great experience
Disliked: A microwave in the room and move the Keurig to the counter top to allow you to pour the water into the back of the machine. The cabinet it is currently located in was almost impossible to fill and I had to use my phone flashlight to see where to put the water in and watch the fill level. The Cafe was tucked in a corner and I think could be better utilized by the hotel patrons and pedestrians if it was marketed a little better. The food was good and priced fine and staff was wonderful but no one was using it. A shame.

5

Exceptional - 5 out of 5

Calvin Sun, 31 March 2024

Exceptional

Liked: location to arena, room
Disliked: parking fees

4.5

Wonderful - 4.5 out of 5

Denise Sun, 31 March 2024

Superb

2.5

Fair - 2.5 out of 5

Allison Sat, 30 March 2024

Passable

Liked: Breakfast buffet was out of food for most of the time we were there. Slow service trying to get coffee, never could get a refill.
Disliked: An Elevator was broken and a conference going on so it took forever to use the other one. We were on the 5th floor but ended up only using the stairs.

5

Exceptional - 5 out of 5

Kemp Fri, 29 March 2024

Excellent value parking was great

Liked: Convenient
Disliked: My veiw

4

Very Good - 4 out of 5

Deanna Fri, 29 March 2024

Very good

Liked: Very close to everything.
Disliked: My husband left a piece of clothing there and I have talked to 2 different staff members stating that the housekeeping would call me back and after almost 2 weeks have not heard anything back. To me that probably means someone has kept it or otherwise I would have gotten a call back. Very unprofessional!

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Hotel Indigo Cleveland Downtown an IHG Hotel 651 Huron Road, Cleveland, OH