Hotel Indigo Cleveland Downtown an IHG Hotel

I would like to again mention the room needs to be compensated for our disappointing stay Friday March 28th 2014 in Cleveland Ohio.

Liked: The hotel desk clerks and valet parking attendants were accommodating and pleasant.
Disliked: They will be contacting you to refund our night's stay. There were hot water issues - we couldn't shower and the noise in the hallway from a fight woke us at 4:00 A.M. We felt exhausted not comfortable at all.

Disliked: Allowed pets - website said they were not allowed. Allergic people cannot stay where pets are welcome so we cancelled the reservation.

Liked: Wonderful staff - everybody was so friendly and helpful. Very clean. comfortable beds. Very close to great food and the House of Blues!
Disliked: No ice machine on our floor.

5th time stay just as...

Liked: This was our fifth time staying at this location and it was just as good as the previous times. The location of the room was right near the elevator. It was our first time adding the breakfast to the reservation and it was worth it. Would do it again next year.
Disliked: There could have been some toast with the breakfast buffet. Also, this is not a reflection of the hotel but there was some disturbance on our floor, I am not sure if people were fighting or what was going on but they were very loud. It was clear they has too much to drink. The fitness center was a tad bit hot but other than that, it provided with adequate workout equipment.

Excellent hotel, excellent staff…they go...

Liked: The property was central to everything
Disliked: If i had any negative it was the shower head, it was broken and water trickled out.

Fantastic!

Liked: The location was perfect for us! The rooms were spacious and clean.
Disliked: My only complaint was that the only parking available was valet & $50.

Superb

Exceptional

Pricey

Liked: Room was very expensive$$$$ Bathroom wasn’t clean still had strings of hair in bathroom… I was charged for breakfast which was $22 a person for 4 items Decaf coffee was great though

Exceptional

Exceptional

Can't ask for a better...

Liked: If you're staying in town for events at Rocket Arena of the Stadium, you cannot beat the location. It's convenient, located within walking distance of more than 30 restaurants and two blocks from Public Square.