Excellent location. Had breakfast at Wetherspoons as a lot cheaper and close to hotel. Will return to the hotel as it's clean; excellent room and shower; staff very helpful and friendly; what a beautiful city is Cardiff is too.

Liked: Friendly staff.
Disliked: Disappointed with food as fried onion rings were sodden with dripping fat.

Potentially great

Liked: Staff were super kind and friendly. Decor was very nice and modern with fun touches like the retro phones and nice light fixtures. The location is great as in the town centre but isnt loud. Nice to have a fridge and room service if wanted. Overall presentation looked great upon entrance.
Disliked: The mattresses were way too soft making in hard to sleep, tv was not working except for playing radio, no windows isn't ideal but that didn't bother me too much just might bother others. Lack of cleanliness upon further inspection as there was dust on all surfaces and the bathroom floor/shower floor looked quite dirty. Hotel has a lot of potential. The gym is only accessible if your key is swapped in reception(??) which is odd and put us off using it. Only stayed one night so wasn't worth complaining but would've been a pain if staying longer.

Pleasant

Liked: Bathroom and shower were good. Location was also good.
Disliked: Bed /mattress was too soft.It felt like you were sleeping on an upturned saucer.Breakfast was awful. One tiny bit of bacon which was 50 percent fat

Superb

Value for money luxury

Liked: We’ve stayed here before at this hotel - it’s location is very good for what we had planned during our stay and great to be in close proximity to parking, which for hotel guests there is a discount available. Staff were welcoming and friendly. The room was beautiful; very good facilities and spotlessly clean. Plenty of space and storage, bed and pillows were good quality. We had a very comfortable stay, excellent value for money for such a luxury boutique feel hotel and we would return.
Disliked: Nothing at all

Excellent stay, great rooms, food...

Liked: Everything
Disliked: Slow lift

Excellent hotel

Liked: Excellent hotel centrally situated in cardiff.

Excellent value; big room; super...

Liked: Breakfast extremely good value for money. Good vegetarian and vegan options on the buffet. Large room. Great shower with a jungle overhead option. Central location. Our room was very quiet. Superb value for money.
Disliked: The bed, though huge and comfortable at either end, was two single beds together, so a bit uncomfortable in the middle. It’s a very minor complaint as everything else was perfect.

Guest of the day!

Liked: Great welcome on arrival!Was told we were guests of the day and were given free drinks and room decoration was wonderful. Breakfast was very good ,options good too. Would definitely stay and recommend to anyone!!!!

Very good