Very good

Superb

Liked: Room was nice,location was good
Disliked: Everything was fine

excellent night away

Liked: the hotel is spotless and the staff exceptional

Good

Great stay just a shame...

Liked: The room was quiet and the bed was really comfortable.
Disliked: There was only one lift, we used the stairs as it never arrived or was full from the restaurant.

Reception staff and breakfast staff...

Liked: Breakfast was fine.
Disliked: Dinner was not good, we explained that we were going to the theatre asked how long service was taking for food the server replied that this was really good tonight and wasn?t taking long. We ordered and were advised afterwards that there were no burgers left so to order something else, both opting for chicken. After 35 minutes we asked how much longer the food was going to take, server did not ask just continued serving/clearing other diners. I asked again some minutes later and he replied that it had slipped his mind then return d to say the earl was being plated however it still took ages to arrive. We eat asking the maitre D if the bill could be added to our bill as we were now running late, the server became insistent that we pay there and then taking his time to prepare the bill which we paid and left. Later realising that the drink vouchers presented to us on arrival had not been taken off the bill, on returning to the bar after the theatre. He confessed that the vouchers were still in his pocket and that he forgot about them. So overall this really spoiled our being and has made us question whether we continue to frequent IHT hotels in the future.

Very good

excellent

Liked: location
Disliked: very very tiny window, a bit claustrophobic

Very good