Hotel Indigo Berlin East Side Gallery

Exceptional

Liked: It may be officially rated as a 4-star hotel, but what it offers is truly 5-star quality. All my compliments!

Exceptional

Very good

Liked: Good location, overall good hotel with a modern look and clean, practical rooms.
Disliked: I still can't realise how a receptionist of a hotel in an European capital, even more located in one of the most touristic areas, is not able to speak proper English.. I wanted to pay for my stay by cash, but the receptionist insisted I needed to pay by card because of some kind of guarantee they needed.. I insisted I wanted to pay for my stay by cash, then I could give them the card for the guarantee, but it was impossible to communicate.. I just ended up paying by card because we were tired and wanted to go to the room..

Lovely, comfortable, and I’ll be...

Liked: Well located, super comfortable, quiet, gorgeous rooftop, lovely staff!
Disliked: I left the room both days forgetting to put the “make up room” light on. I attempted to call the hotel to ask for them to clean it, but no one ever answered. Multiple calls over multiple days. I had the main reservation line even call and no one picked up. So my linen etc. was never refreshed. My mistake, but still it would have been nice to call and fix it. Other than that, a great stay. I’ll be back!

Good

Liked: Location style clean
Disliked: Rooftop bar and restaurants not open for majority of our stay

Superb

Exceptional

Great location

Liked: Location is very good, the hotel is just in front of east side gallery and close to public transportations
Disliked: The hotel is rather small, the space in the lobby is very limited.

Exceptional