Hotel Indigo Austin Downtown - University By IHG Guest Reviews
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Anonymous Mon, 11 August 2025
Exceptional
Ashley Sun, 10 August 2025
Would definitely recommend! Super attentive...
Liked: Very clean! Everything was provided and organized
Disliked: I have no complaints! Truly an amazing experience
Jacqueline Mon, 4 August 2025
Very good
Catherine Tue, 29 July 2025
Great value for money.
Liked: Great location, clean and friendly staff. Walking distance to main bars & clubs. Great Mexican restaurant next door.
Arif Sun, 20 July 2025
Exceptional
Lienau Mon, 14 July 2025
Fun, convenient, loud hotel with...
Liked: Room, staff , bed and food was great.
Disliked: Did NOT like homeless people begging and lying in front of hotel
Mark Tue, 8 July 2025
Austin not my cup of...
Liked: Property not in best part of town. Hotel itself was fine location was a bit scary. Homeless zombies everywhere.
Disliked: Homeless right outside door of hotel. Parking too expensive.
Kris Sun, 6 July 2025
Together, these three represent the...
Liked: ⭐️⭐️⭐️⭐️⭐️ Absolutely Incredible Service from Andrew, Jonathan, and Marcella!From the moment we walked through the doors of Hotel Indigo Austin, the service was nothing short of exceptional—and it’s all thanks to Andrew, Jonathan, and Marcella.Andrew and Jonathan at the front desk made check-in feel more like a VIP welcome. They were warm, efficient, and genuinely cared about making our stay perfect. They took the time to answer questions, offer great local tips, and somehow made the lobby feel like home. You don’t always remember who checked you in—but with Andrew and Jonathan, you absolutely do. They’re that good.Marcella behind the bar was the soul of the evening. Her energy, attentiveness, and creative cocktails turned a quick drink into a whole experience. She remembered our names, made personalized drink suggestions, and was just a joy to talk with. You could tell she loves what she does—and it shows in every interaction.
Disliked: Nothing. Everything was fantastic!
Seanleedavies Sat, 28 June 2025
Pleasant
Liked: Well designed rooms. Friendly staff. Gym was good.
Disliked: However air con system is very loud. Can we quite loud on the weekends as there is a nightclub right next door.
Alexander Sat, 28 June 2025
Exceptional