Exceptional

My stay. Was horrible

Liked: I liked the room. Was clean and a nice size. I liked there was a mini frig in the room. Shower was big which was nice Sarah at the pool bar was great. She gave great service and was very nice.
Disliked: Well the price for 2 nights was over $1400. Not worth the money. Outrageous considering what I got for my money. I paid for breakfast included w the room and never used it. Seems the restaurant staff was totally overwhelmed by hotel guests and service was horrible. I?m fact the chef and the waitress had a huge fight in the kitchen and this went on for a long time. I told staff at front desk and they did nothing. This was totally unacceptable. So I never got my breakfast for both nights that I paid for. I would never stay at this hotel again or this hotel chain again

The pool bar staff made...

Liked: The room was lovely, big with comfortable bed. The pool bar staff were very friendly, helpful and great fun. The location was good for SXSW events.
Disliked: The restaurant / breakfast staff looked like they just didn't want to be there. The reception staff answered questions but didn't offer any further information - like when, where is breakfast etc. The bare minimum.

Superb

Very good

Way too loud with nightclub...

Liked: Staff and housekeeping were great
Disliked: Way too noisy at night during sleeping hours. If I can?t sleep at the hotel, what am I paying for?

Indigo is a great boutique...

Liked: Friendly staff, great bathroom, bed comfy.
Disliked: Somehow the kitchen was down and the computer system for checkin didn't work. Luckily I liked the front desk guy, Oscar, so trusted him to copy my credit card and driver's license until the system came back up. Helpfully Oscar also took us over to the Holiday Inn Express breakfast since breakfast was included in our reservation and Indigo's kitchen was down.

Exceptional

Good

Liked: Good
Disliked: Valet service very very slow