Hotel Indigo Asheville Downtown Guest Reviews
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|0.4 miles from Asheville centre|
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Teresa, Valdese Sat, 12 January 2013
Indigo was a great hotel for the most part. Great location, beautifully decorated, exceptionally nice employees - the only complaints we had were the bed was actually too soft for us and the shower pressure was pitiful. But we found out while we were there that it is pet friendly. We would book it again.
Liked: Super staff.
Disliked: Shower pressure was weak.
India Sun, 19 January 2020
Liked: The room was pleasantly decorated and very clean. Staff was helpful and friendly. Loved the big shower. The bed was extremely comfortable. Everything you needed was offered at the hotel!!
Disliked: Getting in to hotel was cramped and felt a little hectic.
Anonymous Sat, 18 January 2020
Liked: Hotel Indigo never disappoints. Another lovely weekend in Asheville - thank you!!
Anna Tue, 7 January 2020
Jill Tue, 7 January 2020
Nice staff, not great room...
Liked: The staff was so nice. That?s what definitely stands out for us.
Disliked: The rooms above the 9th floor look like pictures online. Our 9th floor room was a bed, lounge chair and desk chair. The carpet went around bed. Not on floor . Felt like a cell block. Not a ?home feeling? at all. The dog walk is at a busy intersection that leads to highway. There is barely any room for the dogs, barely any grass and the cars are right beside them. So dangerous for animals and their owners. This hotel is on a very small piece of land and it?s all valet parking (attendants were great). The staff is wonderful the hotel not so much. Picture is of dog walk.
Patrick Sun, 5 January 2020
Liked: Access in and out of the hotel was the best. Right in and right out. The valet parking worked out well for us and they were always available and retrieved the vehicle quickly. It was comfortable, private, roo and a great location. Really enjoyed the stay.
Disliked: The price was pretty much tripled for that weekend. That was the only negative, but, it was like that with all hotels in the area unfortunately during that time. Our choice none the less. Hope to go back during a different time frame.
Laura Sun, 5 January 2020
Nice, Friendly, Clean
Liked: My husband and I traveled to Asheville for a few days just to get away. We had never visited before so we just picked a place based on location and reviews. The hotel is in perfect walking distance to the downtown area. Staff was very friendly and helpful. I worried about the valet only parking but as it turns out that was not a problem. It can be a bit pricey if you come and go often (tipping the valet). This is probably the quietest hotel I?ve ever stayed in. There was no road traffic noise and we only heard other people once! The room was spacious and clean. We enjoyed our stay.
Disliked: We are not pet owners and this hotel is pet friendly. I did not pay close attention to this detail when booking so I?m just throwing it out so others will be aware. My husband wasn?t real keen on sleeping where he felt animals had been. Also, he is a smoker and we have stayed at other smoke free hotels but those places did have designated smoking areas. Again, just to make people aware, there are no designated smoking areas anywhere around this hotel.
Anonymous Sat, 4 January 2020
Liked: Clean and tidy .
The valet guys 100%
Check in 100%
Disliked: The breakfast lady was miserable, did not smile , say thanks , plated on the table with a bang not carefully . She let the side down , and defiantly was the weakest link . HOW WAS THE STAFF :- she is the reason I could not give 100% .
Kathy Fri, 3 January 2020
Beautiful property, perfect location
Liked: Right off the highway, but we never heard a sound. Loved that it was close to restaurants and bars. We could walk everywhere. Loved the beautiful facilities and the room was gorgeous!
Disliked: The pet charge for only one night was $66. That was 50% additional to our bill. We travel with an Emotional Support Animal who is very well behaved.
Anonymous Fri, 3 January 2020
Liked: Simple, friendly comfortable
Disliked: Lightening poor. Too dark in rooms
Mary Sun, 29 December 2019