Hotel ICON Autograph Collection Guest Reviews
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|0.5 miles from Houston centre|
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Meagan, Victoria, visiting Bayou Music Center Wed, 9 November 2016
The hotel was great. The only complaint I have is the outdated hair dryer. It smelled like something burning, and my hair got tangled in the back side of it. I had to rip out a substantial chunk of my hair to get free.
Liked: We loved the vintage ambiance of the hotel.
Disliked: Outdated hairdryer.
Lynne, Lafayette Mon, 11 May 2015
Liked: Very nice hotel; accommodating staff.
Disliked: Nothing negative to report.
Joanne, Houston, visiting Bayou Music Center Fri, 2 January 2015
The weather was cold, the hotel was cozy and beautiful. Loved the quietness of the room. The complimentary shuttle was a huge perk. This was a great choice and will stay here again.
Liked: Best choice!
Disliked: Nothing negative.
David Tue, 21 September 2021
Camisha Mon, 20 September 2021
Liked: I liked how downtown you can jump onto metro train and avoid riverside traffic.
Disliked: The jacuzzi tub worked but kept squirting everywhere. Security had hard time pushing it in. He He discussed that after water runs out, jets automatically shut off. Well it kept running all night couldn?t sleep at all. So I was pissed because I had flight to catch and morning vibes left me thinking negative whole day. I called to resolve the issue and just said thanks letting me now. I really felt should?ve been some better customer service or accommodations for inconvenience
Omar Sun, 19 September 2021
A Great Stay
Liked: Cleanliness of the room and Hotel all around. And perfect customer service.
Disliked: Everything I asked for was there and the customer service was great.
Jacquetta Fri, 17 September 2021
David Sun, 12 September 2021
This is a hotel I...
Liked: From the moment you are greeted by the staff in the parking area to the moment you walk inside and see the grand main floor everything to follow only gets better. The craftsmanship in the rooms is what you would expect, whirlpool tub with comfortable king size bed, cold ac, and no noise from anywhere! The hotel is in walking distance to all downtown attractions!
Disliked: If I could of stayed longer that would of been better
Phillips Sun, 12 September 2021
Ankit Sun, 12 September 2021
Gerald Sat, 11 September 2021
Michael Tue, 7 September 2021
Matthew Mon, 6 September 2021
Liked: Everything was amazing! Staff was polite and very prompt when asked something, valet was super fast and very polite as well. The room was amazing! We were super comfortable, the location was perfect! We will be staying here again!
Disliked: Our only complaint was the the $40 a night parking. That?s a little steep to us.