Hotel ICON Autograph Collection Guest Reviews
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Meagan, Victoria, visiting Bayou Music Center Wed, 9 November 2016
The hotel was great. The only complaint I have is the outdated hair dryer. It smelled like something burning, and my hair got tangled in the back side of it. I had to rip out a substantial chunk of my hair to get free.
Liked: We loved the vintage ambiance of the hotel.
Disliked: Outdated hairdryer.
Lynne, Lafayette Mon, 11 May 2015
Liked: Very nice hotel; accommodating staff.
Disliked: Nothing negative to report.
Joanne, Houston, visiting Bayou Music Center Fri, 2 January 2015
The weather was cold, the hotel was cozy and beautiful. Loved the quietness of the room. The complimentary shuttle was a huge perk. This was a great choice and will stay here again.
Liked: Best choice!
Disliked: Nothing negative.
Mariah Mon, 12 April 2021
They really enjoyed everything!
Liked: Cleaniness, area of hotel was walking distance from everything
Disliked: They loved everything
Brianna Mon, 12 April 2021
Exceptional
Robert Sun, 11 April 2021
Exceptional
Brittney Mon, 5 April 2021
Great stay! Great location!
Liked: Perfect location, in the heart of it all. Tons of food, coffee shops, and a dog park right up the street in walking distance. We stayed in the queen room and it was so cute! Love the vintage feel of it, and had a cute little view of the city. Very quiet! I didn?t hear any other guests, I had my dog with me and didn?t hear any other dogs bark so it was nice. The gym is SO impressive! They have a spa attached to the gym and I was so so so impressed.The lobby and bar area is absolutely beautiful! Vintage royalty vibes for sure. We are definitely returning :)
Disliked: You have to pay for overnight parking as a guest which is $40, wasn?t aware of that until I saw the only option was valet and saw the sign in the front. It was a bit confusing to find the entry since the navigation takes you to Main St (since that?s the address), but the entrance is really off of Congress St. The room service food quality isn?t worth the price, but of course it?s convenient. They add gratuity onto your tab so heads up on that. The staff was nice but not at the same time, if that makes sense. When I arrived the front desk wasn?t too friendly, but the next day when we checked out it was a different group of people and they were so friendly!
Anonymous Sun, 4 April 2021
Superb
Liked: Historical
T. Sun, 4 April 2021
Exceptional
Liked: The front desk staff was very welcoming, so was the valet crew. When we called down for anything they were helpful and kind about it. Will recommend stay to a friend.
Anonymous Sun, 4 April 2021
I really enjoyed my stay...
Disliked: The bar and room service was not an option which kinda sucked but it was great overall
Kashana Thu, 1 April 2021
Superb
Goodman Mon, 29 March 2021
Just what I needed
Liked: I wouldn't have even brought up all the stuff above but you asked. Everything but her not being able to sit down while she smoked i really didn't mind. Room was great. Came stressed left relaxed. All tge staff wamere Awesome.
Disliked: One thing that's needed is a smoking area with somewhere to sit for disabled people.It would have been even better if we had had an easier way to cast to the tv, bigger robes, I requested extra pillow and towels but they weten't in the room. My Girl Friend could have used a dressing chair in the bathroom.
Aneica Mon, 29 March 2021
Very comfortable
Liked: Close to a lot of places to eat or drink within walking distance
Disliked: I thought i was getting the room with the bathtub separate from the shower..but it wasn't the pictures were wrong i guess on what i selected