Hotel Hermitage Guest Reviews
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Write a review
Ramy Sun, 20 July 2025
Lovely hotel , amazing breakfast...
Liked: Love the property - lovely staff and lovely accommodation. They tailor recommendations just for their guests which is so lovely . And the location is so perfect .
Maria Wed, 16 July 2025
Charming hotel in amazing location!
Liked: Location is magical, right by the Ponte Vecchio! Easy to walk everywhere, on both sides of the river. Lovely room, period style! Most magnificent roof top restaurant with great food. Breakfast was included and was also lovely! Restaurant staff and breakfast staff extremely polite and charming!
Disliked: Reception desk could be more welcoming! Also, please note there are a few steps in the building before reaching the lift.
Anonymous Wed, 16 July 2025
10/10 experience.
Liked: It was clean and had a central location.
Disliked: We didn’t have a mini fridge at the room.
Frances Sun, 13 July 2025
Great location, helpful, friendly staff,...
Liked: Amazing location!
Disliked: Could use some loving care
Anonymous Tue, 8 July 2025
I would stay again in...
Liked: The room was beautiful. The staff were friendly, helpful and easy to work with. The views from the rooftop and the breakfast dining room were gorgeous. The decor was so pretty. There was an opera at the church next door and with the windows open, we could hear everything! It was like a special gift given to us! I could have much longer!
Disliked: The eggs were not warm, but everything else was so wonderful, it did not matter. I know if I said something, the staff would have fixed it, so I am not complaining.
Ailish Mon, 7 July 2025
Exceptional
Chelsey Sat, 5 July 2025
Exceptional
Nayan Sun, 29 June 2025
Location was very good
Liked: Staff were very helpful
Disliked: Not good value for money
Jan Sat, 28 June 2025
Exceptional
John Thu, 26 June 2025
Convenience by the Arno for...
Liked: Loved the location and view of the river between the Ponte Vecchio and the Uffizi) as well as the air conditioned rooms. Also loved the friendly professional staff, who were happy to accommodate our request for early check in and late check out.
Disliked: The reception and guest lounge areas on the 5th floor do not have air conditioning. This was uncomfortable on a hot day when we were waiting after checking out.