Hotel Heisede

Exceptional

Liked: Clean, quiet and a good price

Superb

Good pit stop on the...

Liked: Convenient pit stop for us for one night/ really clean and comfortable with spacious rooms and parking on the doorstep. Nice breakfast and friendly staff as well as easy check in late at night out of hours.
Disliked: The shower was a leaking, quite hopeless to try to use it. After being squirted in the face I resorted to taking a bath instead. The wall mounted toilet flush was loose, I trapped my finger in it and it came away from the wall! we had quite a comedy morning. Still would recommend it and will probably go back again!

not bad hotel

Liked: bed is good
Disliked: not quite ，near to tram

The self check-in process was...

Disliked: The self check-in process was frustrating. The code provided didn’t work, and we had to call a staff member for assistance, which defeats the purpose of a smooth self-check-in.•The staff were cold and unfriendly, even after checkout. There was no polite farewell or basic customer care from the woman at the breakfast area.•The breakfast experience was poor. The restaurant was empty, and the food offered did not justify the €68 price tag. Very limited and not fresh.•The location of the hotel was also disappointing, with no pleasant view or atmosphere as expected from the listing.•Overall, the value for money €68 was very low, and the lack of hospitality left a bad impression.

Superb

Liked: Good localization. Few minutes ago till motorway or public transport
Disliked: .

Very good

Liked: Very good, quick assistance via online, before arrival :)

Exceptional

Liked: Breakfast and location

Good