Hotel Haya Guest Reviews
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Write a review
Melinda Fri, 9 April 2021
Exceptional
Liked: Total zen, nice people, pool not over-crowded, staff great with my daughter, ease of access
Wendy Fri, 9 April 2021
Exceptional
Erik Fri, 9 April 2021
Exceptional
Rakeshia Fri, 9 April 2021
It was ok
Liked: The hotel and my stay was amazing we just had issues with the ac it was freezing and I kept having to call for them to come fix it the location was great tho
Disliked: The ac issue
Anonymous Thu, 8 April 2021
Superb
Ruth Thu, 8 April 2021
Exceptional
Patricia Thu, 8 April 2021
Superb
Jacob Wed, 7 April 2021
Exceptional
Kenny Wed, 7 April 2021
Would stay here again, but...
Liked: We had a total of three rooms. Two of the three rooms had no heat. It was cold that night. One of our rooms was given another room around 4am in the morning. Very disappointed.
Disliked: Everything else about this hotel is great.
Ntxhaisyaaj Mon, 5 April 2021
Last minute booking was a...
Liked: From the moment that We arrived the staff was courteous and accommodating. We booked last minute and our schedule was still changing as we checked in. I inquired about what the process was if we had to cancel the second night. The staff was able to explain how to request changes and confirmed that once the request was approved they would only charge me for the first night. Fortunately, we made adjustments to the event schedule and we didn't have to cancel. In the chaos of the last minute booking, I also inadvertently picked the wrong room. We needed two beds as my teenager was also with us. I spoke to Kennedy at the front desk to see if we could upgrade to a two bed room. Though they were not able to find another room, the Manager was kind enough to bring us a roll-out bed. Everyone was so attentive and kind throughout the stay. I would recommend this hotel simply on the customer service. The room was spacious, modern, and extremely clean. The bedding was so soft. The bed and pillows were some of the most comfortable that I have ever used. The location is prime for day exploration of Ybor city, the nights are lively and fun. I would stay here again and recommend Hotel Haya to all friends and family.
Disliked: Sometimes the night scene was a little too loud. Things settled around midnight.