Hotel Havana Guest Reviews
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Write a review
James Sun, 27 April 2025
Superb
Liked: Everything was perfect. Ambiance was spot on.
Disliked: They don’t have a small store. Just a small area to purchase waters,Tylenol, snacks or toiletries.
Jennifer Thu, 10 April 2025
Exceptional
Frank Wed, 9 April 2025
Very good
Reveriano Mon, 7 April 2025
The hotel havana has a...
Liked: The hotel had a quaint old tiny charm which I liked. The staff was sufriendly and helpful for the most part. I wanna commend Rudy , the front desk clerk. He was very friendly and very helpful.
Disliked: There was a bad smell in part of the 3rd floor.
Jonathan Fri, 28 March 2025
Very good
Lisa Sun, 16 March 2025
Review your room carefully upon...
Liked: Bedding and pillows were very nice and room got very cool.
Disliked: No chairs- no vanity- no storage- poor lighting in bathroom. Was very difficult to get glammed up for a wedding. We had to sit on the floor to put on our shoes because the beds were tall and we had nowhere to sit. Had we not been in a hurry when we arrived, I would have asked to change rooms. We could only lie down or stand in this room. Absurd for the money we paid.
Emmanuel Wed, 5 March 2025
Havana is a quaint gem...
Liked: Location is excellent! Walking distance to Alamo and Riverwalk.Parking very convenient and easy access to the lobby.The hotel has a vintage vibe and it’s historical.Friendly front desk staffs who share lots of valuable information about the city and best restaurants to eat, Adrian the front -desk girl very friendly and always smiling.
Disliked: Little disappointed that their speakeasy bar downstairs was closed on Sunday. They only open on Thursday, Friday and Sunday. And the restaurant Ocho was closed. Felt little let down as I was looking forward dining at Ocho. But found a great restaurant at Riverwalk that serves the best Margaritas and Spanish food. Must try Iron Cactus when in San Antonio.
Catherine Mon, 3 March 2025
Superb
Heather Wed, 19 February 2025
Disappointing
Disliked: Restaurant and bar were not open like stated. We would have booked somewhere else if I would have been informed of this problem.
Alisa Tue, 18 February 2025
The room and staff were...
Liked: The room was nice. However, they had to fix a light bulb in the bathroom so we were waiting until 4:30 for that to be completed. They did let us get checked in and sit in the room while they finished fixing the light.
Disliked: There are signs for room service and things you can order which is great! There is no phone in the room or hall way to call room service. No glasses available in the room.