Hotel Hanseport Hamburg

Very good

Great Location and Quiet Rooms,...

Liked: The location is excellent – everything is within easy reach, and even though the hotel is situated in a lively nightlife district, the rooms are surprisingly quiet. It’s perfect for those who want to be close to the city’s main attractions without dealing with constant noise.
Disliked: There was a strong chemical smell throughout the property, which made the stay less comfortable. Parking is not motorcycle-friendly – you have to figure out where to park on your own, and the staff weren’t very helpful with guidance. The available parking nearby is quite expensive, and motorcycles are only accepted at two spots next to the hotel; we ended up paying €40 for two days.

Very good

Avoid! Avoid! Avoid

Liked: Absolutely nothing. Wretched doesn’t even begin to describe how horrendous it is.
Disliked: It doesn’t deserve to take paying customers.

Superb

Superb

Liked: Great location for exploring the city and wster front. Very helpful staff on front desk.

Very good

Great affordable hotel in good...

Liked: Good value for money, good location and fantastic staff.

I strongly advise against staying...

Liked: Close to the train station
Disliked: I strongly advise against staying at this hotel. The staff is incredibly unprofessional and downright rude. I accidentally left valuable Chanel creams in the bathroom of my room. When I called the hotel that same evening, I was told to call again the next morning. The next day, the receptionist said they didn’t speak english. I then sent both an email and a message via Booking, and had to wait two full days before receiving any kind of response.Since I was still in the city (fortunately staying at a different hotel), I went to the hotel in person. The staff was dismissive and careless, simply saying they hadn’t found anything and there was nothing they could do. Even when I explained the value of the items and how much effort I had put into trying to reach them — two calls, two emails, and no reply for three days — they acted with complete indifference.