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Hotel Grand Windsor MGallery by Sofitel eeeee
Hotel Grand Windsor MGallery by Sofitel, 58-60 Queen Street, Auckland
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4.5
HOTEL RATING: 
WONDERFUL
4.5 out of 5 (1241 Ratings)
0.3 miles from Auckland centre
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Hotel Description
Hotel Grand Windsor MGallery by Sofitel offers boutique luxury accommodation in the heart of Auckland city. Located in the city's vibrant precinct guests can enjoy nearby entertainment retail and Auckland's scenic waterfront. Built in 1928 Hotel Grand Windsor is a blend of old world elegance and modern amenities and cuisine. The non-smoking property is positioned on Queen Street in the CBD near boutique stores the Viaduct Basin and Sky City Tower. Your room comes with a 'Sofitel My bed' Smart TV complimentary high speed WiFi a selection of Teas Nespresso coffee machine with a range of capsules and complimentary bathroom amenities. Breakfast is served at Cookes Restaurant and served a-la-carte style featuring nourishing wholefoods. A 24-hour front desk and concierge service are available as well as valet and self-parking rates.

Check-in time: 14:00   Check-out time: 11:00
Enter Your Dates
4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
Other Amenities
` Restaurant
` Valet Parking
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` bathrobes
` fan
` Wheelchair accessible
` mini bar
` telephone
` alarm clock
` 24-hour security
` Concierge services
` Doorman
` Family Rooms
` Free Wi-Fi
` Off-Site parking
` Daily Housekeeping
` English
` Arabic
` French
` Portuguese
` Spanish
` Filipino
` Slippers
` Parking Available
` Electric vehicle charging station
` Carpeting
` Mirror
` Sewing Kit
` Smoke alarms
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Doctor/nurse on call
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Chinese [Mandarin]
` Ticket services
` Contactless check-in/out
` Food delivery
` Express Check-in/Check-out

Hotel Grand Windsor MGallery by Sofitel Guest Reviews

Overall Average Score: 
Wonderful (4.5 out of 5)

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4

Very Good - 4 out of 5

Sean Sat, 11 September 2021

Very good

1.5

Poor - 1.5 out of 5

Karyn Sat, 11 September 2021

Would not return

Liked: My valet parking was not good had to get my own car Took 2 weeks to get refund
Disliked: Room was too small For 300.00 a night not good value for money would not stay again Spa Pool not working

4.5

Wonderful - 4.5 out of 5

Stacey Sun, 22 August 2021

Superb

Liked: The room was lovely, loved the style and the decor. Staff could not do more to help. Really clean and the bed was super comfy.
Disliked: It was a little pricey.

4.5

Wonderful - 4.5 out of 5

Michael Thu, 19 August 2021

Superb

Liked: Spa was broken?that?s the only reason I booked two rooms at this place.

4.5

Wonderful - 4.5 out of 5

Anne Mon, 16 August 2021

We thoroughly enjoyed our stay...

Liked: The greeting was great - warm and friendly. All the staff were wonderful - they appeared friendly, welcoming, proud of their hotel and very smartly presented and they could not do enough for the guests. The hotel was spotlessly clean, fresh and bright with beautiful fresh flower arrangements. Both mornings we had a wonderful breakfast and one night we ate dinner in and it was very good.
Disliked: Our room did not quite meet the luxury standard we were expecting - mainly due to the bathroom. The bench was very hight and that made accessing the wash basin awkward - it only had a sliding glass door so did not feel that private. The lighting in the bathroom for applying makeup was awful. Not enough towels supplied for a "luxury" hotel. Our first night which was a Saturday night was noisy from a night club somewhere in the area but we did accept that we were staying right in the middle of Auckland CBD! Something not in the hotel's control.

4.5

Wonderful - 4.5 out of 5

Jamie Sun, 15 August 2021

Superb

1

Poor - 1 out of 5

Sam Sun, 15 August 2021

Very poor

Disliked: Advertised having a spa falsely- it wasn't built yet. Stains on bedding and room tiny

4

Very Good - 4 out of 5

Margaret Mon, 5 April 2021

Penthouse on Queen Street, Auckland

Liked: We stayed in the penthouse which was perfect for our family unit. Good staff at this hotel.
Disliked: Queen Street has a lot of construction going on and kept awake half the night with drilling sounds from building sites close by. Not the hotels fault but it does impact on your stay sadly.

5

Exceptional - 5 out of 5

Heidi Sat, 20 March 2021

Exceptional

5

Exceptional - 5 out of 5

Amber-claire Thu, 11 March 2021

A most elegant reprieve

Liked: Stunning and decadent decor in a most ideal location. My mother and I travelled to Auckland city for an event (Vivaldi by candlelight) - made all the more memorable and special by the unsurpassable welcome and treatment from all staff. Will definitely be back and would not hesitate to recommend to anyone

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Hotel Grand Windsor MGallery by Sofitel 58-60 Queen Street, Auckland