Hotel Gran Bilbao Guest Reviews
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1.2 miles from Bilbao centre |
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David Sun, 19 May 2024
Great place, friendly and helpful...
Liked: Everything
Disliked: Not much
Gianluca Sun, 19 May 2024
Nice hotel
Liked: Comfortable clean nice services
Disliked: Location was best
Rebecca Sun, 19 May 2024
Pleasant
Mario Sat, 18 May 2024
Superb
Liked: Everything
Sergey Fri, 17 May 2024
Very good
Liked: Good modern hotel with big and good equiped rooms. It has restaurant and bar downstairs. The staff is very friendly and helpfull.
Tamer Fri, 17 May 2024
Exceptional
Lubrano Thu, 16 May 2024
Exceptional
Maria Thu, 16 May 2024
Very distressing
Liked: I specifically asked for a quiet room as my hearing is extremely sensitive having CV F even with ear plugs. Our room was possibly in the noisiest position on the corner overlooking all the road junctions. I awoke at 3am with the traffic and wad awake all night. For a hotel of that size and standard the only lounge area was in the entrance opposite the reception, ie the lobby! Not comfortable. When Icould not get WiFi before 2.00 to cancel the second night they took pay for 2 nights and said only booking. Com could refund or give voucher ac I had booked it with them. Now booking com say they contacted the hotel and they said they would not refund anything. I am NOT happy with this as have alway used booking.com but maybe never sgsin. It was not mu fault I could not get WiFi and when I spoke to you the woman said they would check with hotel I had not stayed and refund the second night you now say you will not I will take this further.
Disliked: Most every thi g especially my treatment from Booking.com
Richard Thu, 16 May 2024
Very good
Vitsilaki Thu, 16 May 2024
Very friendly staff, good location,...
Liked: Very friendly staff, good location, very good breakfast.