Hotel Genevieve part of JdV by Hyatt Guest Reviews
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Write a review
Ilnicky Mon, 28 July 2025
I'd stay again for the...
Liked: location was amazing. Loved NuLu.
Disliked: the fire alarm at 1:45 a.m. that no one from staff really seemed to explain
Emma Sun, 27 July 2025
Great hotel with a funky...
Liked: This property is a really good size with some lovely design elements. The paint details in the hallways are fun and the roof top bar is great .
Disliked: It would have been great to have some sit down breakfast options but the restaurant was closed for breakfast . It looks like a nice restaurant and we would love to have had breakfast there.
Marcelha3 Fri, 25 July 2025
Great and fancy location to...
Liked: Great location in an upcoming street with nice shops and restaurants, and just a few blocks from the baseball field of the Louisville Bats. Design style rooms. Great hygiene and very clean. The rooftop bar of the hotel has a great view of the city - and is a great way to end the day.
Disliked: For a Hyatt branch hotel you would expect a breakfast offered in the restaurant. Parking is very expensive (we paid USD 47 and USD 57 for our 2 card forjust one night - way overpriced!)
Antonio Thu, 24 July 2025
Exceptional
Anonymous Mon, 21 July 2025
hotel is great BEST lotion,...
Liked: Location was great except they closed off the street and the hotel did not provide any instructions for getting to the valet area. We ended up backing up through the alley to get our vehicle back to valet.
Disliked: See above Valet ParkingOn our last night we decided to have a nightcap in the upstairs lounge. The hostess said we could only sit at the bar since we did not have a reservation. There were many tables open and only about 45 ppl there, we were stumped. The waitress ended up moving us to a table. The hostess said "If the firemarshal comes we are in big trouble". Working for Four Seasons Hotels for 17 years and a meeting planner for the last 15 years, I can tell you this was very poorly handled, especially since she let in all "younger" people after us with no issues. She needs a lesson regarding equality.
Brandon Sat, 19 July 2025
Very good
Liked: Cute design. Clean and convenient location to restaurants and coffee shops.
Disliked: You could hear everything above, around and outside of the room. Rooms are small. Parking is $50+ dollars a day depending on the day.
Sherry Thu, 17 July 2025
Pretty goof
Liked: Location, roof top bar
Disliked: Not an impressive restaurant, Byrdie’sCheck in delayed
Rhea Thu, 17 July 2025
Very good
Liked: Clean, friendly and accommodating staff.
Disliked: Very noisy
Joseph Mon, 14 July 2025
Very good
Liked: Generally nice staff members Good local restaurants
Disliked: The bar on 6th floor was abysmally run…loud staff talking among themselves and ignoring customers. Repeatedly over 3 nights because I was one floor down and didn’t want to wander far. Abysmal!
Suzanne Sun, 13 July 2025
Superb
Liked: Great location and customer service. The valet service was exceptional.
Disliked: No hair dryer in rooms.