Hotel Gasthof Gramshammer

Would recommend to any serious...

Liked: Very warm and welcoming atmosphere and great hospitality. Staff in both the hotel and restaurant were exceptional. Always helpful and friendly.
Disliked: Our hotel room could use brighter light bulbs, a microwave, and a mini fridge. We had beverages and food in our hotel room that we would’ve loved to keep fresh.

Quick trip/conference. Vail in Summer...

Liked: Location, location, location, plus it's just an iconic place in the Village.

Great location but otherwise mediocre

Liked: Location, charming exterior
Disliked: Dated, no AC, replacing towels was difficult, smelled musty, food was mediocre, not handicapped accessible

Would not stay here again.

Liked: The location is lovely. The hotel history is interesting.
Disliked: One thing I definitely did not like was the coffee at breakfast. I realise there is a certain charm and character about this place, but it is outdated. The table and desk chairs in our room are so thin when you sit down your bum falls down into the seat frame. For a hotel that was nearly empty, somehow we got stuck with room directly above the AC fans and next to the trash and recycle pickup which happens every morning at 8 am sharp. It has been loud and disruptive. The bathroom, for such a large room, is so small you can hardly turn around. We extended our stay by 1 night, 2x. The last night our booking, which was made at the front desk, was not completed. So when we arrived back from a day out we could not get into our room. Not a big deal, go downstairs and have the key card updated. Nope! Then we were told we did not have a booking at all. Instead of just saying let me sort this for you now. Instead, the reservationist made a 30 minute ordeal over finding the booking. My husband finally said enough you need to move this along now, my wife is waiting at the room in a very hot hallway upstairs. We had 2 rooms and this happened with both. They offered a 10% discount. For only 1 night. A whopping $22.00. Keep in mind, parking here is $70.00 p/nt. I’ve not even mentioned that out of 4 nights we have not been given clean sheets. I know because I got some dirt on the top sheet and it’s still there and we leave tomorrow. When they have cleaned our room they literally have thrown the towels up on the top shelf. There has been nothing neat or well respected about what we walk into after cleaning.

Amazing experience, definitely we'll be...

Liked: Great hotel! Staff is amazing, breakfast always fresh and multiple options to eat from.
Disliked: The rooms don't have AC

Pleasant.

Liked: Location is great but need to park in public parking and walk with suitcases about 2 blocks. No on site parking available.
Disliked: Elevator under construction. Still needed to walk stairs after elevator.

Wonderful place to stay in...

Liked: Everything! Beautiful and iconic property in Vail…great central location and very helpful staff…excellent customer service from check in to check out. Very clean and comfortable rooms.

Exceptional

Loved the hotel and its...

Liked: Breakfast was good and much appreciated. Staff was friendly and helpful.
Disliked: Parking was difficult, but appreciated parking on site.