Grand Galvez Resort Autograph Collection

Great staycation!

Liked: Beautiful and well kept property

Never stay anywhere else on...

Liked: Absolutely gorgeous property, there is nothing this beautiful or updated in all of Galveston
Disliked: The only thing that could be an improvement is the humidity possibly dehumidifiers, but overall, it was a wonderful experience

Exceptional

Was pleasant but a bit...

Liked: Vibe is nice but got a bit crowded and was too busy. The staff is not as friendly as in the past
Disliked: Price - very high. Our room was also supposed to be ocean view but was roof view.

Exceptional

Splurged because it was my...

Liked: The hotel is gorgeous on the outside and the lobby is divine. Smells so good in the lobby. I asked what they used. The front desk provided the information. Everyone was friendly, the rooms were nice , but would not say over the top for what is cost per night. Love the history of the hotel pool area was nice. They also have a private beach across street but we didn’t have time to go there.
Disliked: First our a/c was out. called front desk and engineering came to room and was able to get it working again but recommended we see if we could be moved. So at around 11:00 pm was through our stuff together and moved . The bathroom shower was not as nice and the first room and the bath towels were small and thin.. some were frayed at the end and second room did not have a fridge like the other room,but was considered an upgrade because it had partial view of water and pool. One wall was all mirror which seemed old and dated. The other room had fabric wallpaper. Marriott needs to do better.

Superb

Liked: It was delicious. Staff was excellent in the morning!
Disliked: The service at dinner. The waitress had no personality.

Superb

On the whole we loved...

Liked: Location, beach facilities.
Disliked: We stayed for 4 nights. Our was made up etc on only 1 of those nights without me having to request that it be done. The towels weren’t changed, rubbish not emptied, coffee not refreshed and bed not made. The room was very small too.