Hotel Finial BW Premier Collection

Comfy and home

Liked: Check in was awesome, and bar staff, Alyssa made my stay! Housekeeping was so nice and made sure we had all we needed, and breakfast was wonderful 😋
Disliked: Loved it all

Exceptional

Very good

Liked: great customer service
Disliked: lack of dining options in the hotel

Exceptional

Superb

I needed a place to...

Liked: This place was fairly convenient to where I needed to be. The grounds were also very nice.
Disliked: I didn’t realize it would be gated the way it was. The neighborhood was fine but I wouldn’t describe it as desirable.

Fun, pretty, and comfortable, with...

Liked: Very kind and knowledgeable staff, the room was pretty, and the pool was refreshing. The bar was nice too!
Disliked: A little dated and the room in the mansion was warm, the breakfast was okay!

Exceptional

Liked: Friendly staff
Disliked: No elevator to the suite rooms. I did know until check in. I was booked in the ballroom. Wish it was advertised before check in.

First time staying here, probably...

Liked: I didn't get to enjoy the breakfast either day I was there.
Disliked: I didn't realize and don't like my room door being on the outside.