Hotel Felix Chicago

I would recommend Hotel Felix...

Liked: Great location, close to all the attractions. Lots of bars and restaurants close by. Only a few minutes walk to Subway. Staff very friendly. Great stay

Good

Liked: Connor at the front desk was great! Room too small and uncomfortable.

Avoid at all costs.

Disliked: I stayed at this property while undergoing treatment for a terminal illness, as I was in town to see a specialist at the local hospital. Unfortunately, my experience was nothing short of terrible.Upon check-in, I was given a room that was supposedly “cleaned,” yet it was disgustingly dirty. There were visible signs of what appeared to be bodily fluids, mold, dust, hair, and even chewed gum. I immediately returned to the front desk to request a different room and was shown two additional rooms—both equally unclean. I ultimately had to settle for the third room, as I was told it would take several days to receive a refund if I chose to leave something I could not afford to do in such an expensive city. To make matters worse, someone had flowers delivered to the front desk for me. I received both a photo and delivery confirmation, but by the time I arrived to pick them up, the front desk staff had given them to someone else without verifying their identity or asking for a name. Coincidentally, I ended up on the elevator with the person who took them. When I asked for my flowers back, they insisted they were theirs. I returned to the front desk to report the incident, noting that there were cameras that could verify my claim. I was then told the cameras “didn’t work,” which felt dismissive and possibly retaliatory.This experience was deeply upsetting, especially during such a vulnerable and difficult time in my life. I would not recommend this property to anyone, especially those traveling for medical care or seeking even the most basic level of hospitality and respect.

Disappointing

Bad

Disliked: Roaches in bed

Very good

Good

Liked: Location was excellent
Disliked: Heating machine in the room was noisy

Okay, but far from outstanding.

Liked: Location.
Disliked: Very expensive for the limited amenities and age of the property.

Good