Hotel Faubourg Montreal Centre Ville Downtown

After walking to find the hotel, we stopped to ask directions from a different hotel, which turned out to be the Holiday Inn Express except they changed names and failed to notify us before hand. The wifi wouldn't work even though the front desk tried to fix it. The room was disappointing as well considering the price we paid. We would not return or recommend anyone to stay there.

Passable

Still good value and lication

Liked: Great helpful staff
Disliked: Breakfast lacked a bit luster. Rooms a huge but could use an update. Room wasn't as clean as I would expect. Mentioned at front desk and someone came to clean it up. No dishes.

Disappointing

Disliked: I only asked for my room to be cleaned once during my 5 night stay and they didn't even empty out a single trash can.

Passable

Despite the misleading parking information,...

Liked: I had a wonderful stay at this hotel and was thoroughly impressed with the quality of the rooms. The accommodations were notably spacious, providing plenty of room to relax and spread out after a long day. The room was well-appointed with modern amenities that made my stay both comfortable and convenient. Everything from the comfortable bedding to the well-designed bathroom exceeded my expectations.The in-room features were thoughtfully selected, including a large flat-screen TV, mini-fridge, coffee maker, and ample storage space. The room also boasted excellent lighting and a comfortable seating area, making it easy to unwind or catch up on work.Additionally, the complimentary breakfast offered a decent selection of options to start the day right. There were both hot and cold items available, including fresh fruit, pastries, cereals, and hot breakfast dishes that satisfied various tastes and dietary preferences.
Disliked: The only disappointment during my stay was regarding the parking situation. The hotel was initially presented to me as offering free parking, but upon checking in, I discovered that parking was actually a paid option. This discrepancy between what was advertised and the actual policy was frustrating and added an unexpected expense to my stay. Better communication about parking fees upfront would have been appreciated.Overall, despite this parking issue, the hotel delivered on comfort, space, and value, making it a solid choice for both business and leisure travelers.

Very good

Liked: The bed size is kind of small, breakfast was ok, and location was great, walking distance to many places of interest and restaurants.

Passable

Good

Liked: Breakfast had a lot of choices. The staff was very helpful with our late departure, particularly the animated and cheerful female desk clerk on duty at 1 pm on Wednesday June 25. Give her a bonus.
Disliked: The bathroom seemed dirty in the corners and ceiling and the conditioner was empty the first night.

Good