Hotel Express Newcastle Gateshead Guest Reviews
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Oiusegun Tue, 29 July 2025
Passable
Oiusegun Tue, 29 July 2025
Passable
Ian Sun, 27 July 2025
lots of issues to be...
Liked: location and price
Disliked: no lift. multiple stairs to rooms. would not suit anyone with mobility issues. The rooms were in desperate need of a refit with lots of issues. shower head rail hanging off. tv not working that well, but more importantly, the tv surround was loose it could be pulled away from the screen itself, exposing the inside circuit boards of the tv (very dangerous). only 1 towel between two people. breakfast was ok and the cook was very pleasant and chatty. in fact all the staff were fine. it just needs a total refit . the curtains in the dining room were hanging down and broken the toilet was too small in the room and moved around when you sat on it, as did the one near the dining room. no shelves in the bathroom for toiletries, and the shower doors seals were hanging off, so water went everywhere. we had room 3 down 3 flights of stairs which was next to the main road so the traffic woke us up a few times.my partner suffers from a back and hip.issue so we had to use the fire exit to leave the premises or struggle up the stairs.would i go back,no the.only positive thing was it was cheap at 106.00 for 2 nights. if you want somewhere just to sleep, it passes barely. any more, and it doesn't.
Anonymous Sun, 27 July 2025
Superb
Mark Sat, 26 July 2025
Bad
Liked: Nothing dirty smelly
Disliked: Breakfast was unedable disgusting
James Fri, 25 July 2025
Good
Annmarie Thu, 24 July 2025
noisy rundown and had no...
Liked: beds where uncomfortable bathroom where dirty had to ask for more pillows the food was very greasy found it hard to eat any of it
Disliked: the hotel looked very run down
Florin Mon, 21 July 2025
Disappointing
William Mon, 21 July 2025
Good
Liked: 10 min walk over bridge city center good breakfast comfy night
Charlotte Sun, 20 July 2025
Not the best experience
Liked: Greeted nicely by staff on arrival. Bed was pretty comfy and linen was clean. Possible to walk to the city centre or the metro.
Disliked: The room smelt of cigarette smoke, enough that they had to spray it on arrival. By the time we returned from an evening meal out it was horrible again. The windows weren't lockable - one wouldn't close. They looked out onto a ground level and, on the first night, we had to listen to a drunk outside the window on the phone to his friend. The room was fairly run down and access to the gas room was via the ensuite and had been sellotaped off. By the second night there was no hot water left and the shower was cold. Had we not been out all day we would have checked out earlier. I've solo-travelled a lot before without issue but I don't think I would have felt safe staying here alone