Hotel Express Newcastle Gateshead Guest Reviews
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Florin Mon, 21 July 2025
Disappointing
William Mon, 21 July 2025
Good
Liked: 10 min walk over bridge city center good breakfast comfy night
Charlotte Sun, 20 July 2025
Not the best experience
Liked: Greeted nicely by staff on arrival. Bed was pretty comfy and linen was clean. Possible to walk to the city centre or the metro.
Disliked: The room smelt of cigarette smoke, enough that they had to spray it on arrival. By the time we returned from an evening meal out it was horrible again. The windows weren't lockable - one wouldn't close. They looked out onto a ground level and, on the first night, we had to listen to a drunk outside the window on the phone to his friend. The room was fairly run down and access to the gas room was via the ensuite and had been sellotaped off. By the second night there was no hot water left and the shower was cold. Had we not been out all day we would have checked out earlier. I've solo-travelled a lot before without issue but I don't think I would have felt safe staying here alone
Carol Sun, 20 July 2025
Pleasant
Peter Fri, 18 July 2025
Superb
Emma Thu, 17 July 2025
It was not pleasant and...
Liked: The location was great!
Disliked: The room was very dirty, particularly the bathroom. The cups and glasses provided were a disgrace. There was a strong smell of cigarette smoke in the bedroom.
Anonymous Tue, 15 July 2025
Very good
Disliked: Our stay was lovely, sadly the Internet was very poor ,so could not watch the TV in the room, so Internet does need sorting .
Robert Sun, 13 July 2025
Dump
Liked: Reasonable location not too far from Newcastle city centre
Disliked: Room was a dump nothing like the pictures shown,like a completely different hotel
Laura Sun, 13 July 2025
Bad
Robert Sun, 13 July 2025
Shocking
Liked: Best part was my departure
Disliked: The whole hotel was very unclean the shower was hanging off the wall and had mould around the grout work stains on the carpets and what looked like a iron mark on the floor staff didn’t seem to care breakfast wasn’t grate dripping in grease would not stay again or recommend this hotel