Hotel Expo

Terrible, not a hotel, out...

Liked: NothingIt was just everything bad!Only parking was what I like.
Disliked: If I want to list what I dislike would be a long list:- this hotel must immediately renovated. Everything old and either brocken or about to break and dark and dirty and out of date.- cleanness: it was even much worse than dirtiest hostel I have ever experienced! - facilities: there is just nothing you can mention as facilities in the room. Even the door lock was brocken! I had all night fear somebody may get into the room!Elevator didn’t work at night once I arrived. Even card reader to pay by card was not working or at least receptionist said it doesn’t work and had to pay only cash!- staff: night shift receptionist was terrible! He was in the lobby with 4 other men and they were smoking and drinking (were drunk) and he just didn’t care about anything! Card reader broken must pay cash! Elevator didn’t work, he just said ah it is again broken, I had to take my luggage myself because of broken lift to floor 4!20 min. To check in and he was just saying system is down and it is slow! And I had to wait long at midnight for simple checkin! 20 min. Unbelievable.I paid cash and he had no coil to return rest of money! No recipe nothing gave to me and just asking me to get remaining money on morning! I don’t want to make it longer but it was even more!- no internet or wifi. It wasn’t working at least during night that I arrived there.- this definitely not a hotel, in best case may call it a middle low level hostel.- picture at booking.com website are not real. It is very strange why booking.com has not reacted yet concerning the fake pictures. At least it is not state of today.

Exceptional

Good

Good

Liked: Staff were very helpful and the place was clean.

Very good

Good

Liked: Breakfast
Disliked: Bed was too small for 2 person

Good

Bad

Liked: -
Disliked: Completely unreliable hotel. We did not receive the rooms we booked and paid for.

Lazy management unorganised breakfast service...

Liked: It was really easy to get to as i always drive from uk to Belgium und Germany. Trams and underground is roughly 70yds up the road so easily accessible. Lovely underground parking area behind secure doors
Disliked: On suite had barely enough room to swing a dead cat. Breakfast was something different, served between 6:30-10, in 3 days I never saw anyone replenish the buffet breakfast and as we would come down at 8 there was not much left out. We spoke to another German couple on our last morning who also agreed that none of us had ever stopped in a hotel anywhere where you would have to cook your own eggs. Another grievance we had was that no one ever came to clear away the dirty crockery from the places where people had had breakfast earlier so as soon as you walked in you knew how many had been down before you. Places were still left with dirty places after we left. Maybe management is just too lazy to organise a system of work or don’t care about customers.