Hotel Ercilla de Bilbao Autograph Collection

Perfect stay!

Liked: Nicely done. Liked the buffet charcuterie on Thursday night with a drink. All went well as expected.

Exceptional

Liked: It’s a perfect location, city center, 10 minutes walk from the Guggenheim. The rooms are comfortable and very clean. The breakfast buffet is delicious!

Exceptional

Exceptional

Very good

Liked: Location, the size of.the room and staff
Disliked: No ventilation in the bathroom

Perfect!

Liked: The smell on the entire hotel is amasing! Once you arrive everyone one working in there is so kind and helpfull that impress the quality on every aspect.We loved the room and the location as well.
Disliked: Its impossible I know... but a bigger parking lot inside the hotel.

Superb

Good

All great except the bar...

Liked: Front desk, bellman, concierge, and breakfast staff were great. Buffet is excellent
Disliked: Service in the rooftop bar was terrible.Service in the lobby bar/restaurant needs much improvement.